Sales / Management Trainee
Furniture Row, Harker Heights, TX, United States
Overview
Mass Markets - JobID: 45825 [Collections Agent] As a Collections Agent at Mass Markets, you\'ll: Utilize various contact technology and recovery strategies to locate right parties Understand the customer\'s situation and identify the best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges on collection calls while discussing means of resolving open accounts
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Mass Markets - JobID: 45825 [Collections Agent] As a Collections Agent at Mass Markets, you\'ll: Utilize various contact technology and recovery strategies to locate right parties Understand the customer\'s situation and identify the best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges on collection calls while discussing means of resolving open accounts
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