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Event Sales Manager - Hybrid

Five Iron Golf, Boston, MA, United States


Description

Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, the brand is expanding with 35 locations open and more than 50 in the pipeline worldwide, rooted in innovation, inclusivity, and community connection. We’re growing a sales team of passionate, team-oriented individuals committed to delivering best-in-class service and unforgettable experiences.

Position

Event Sales Manager – responsible for selling, planning, and executing events of all sizes and collaborating with Regional Sales Managers on ongoing event sales opportunities.

Major Job Responsibilities

Sales: Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.

Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls, and on-site client engagement.

Participate in industry and community events to stay up to date on trends.

Foster client relationships through ongoing communication to ensure repeat business and referrals.

Manage all assigned leads with urgency and in accordance with the company’s lead response time standards.

Utilize established reports and dashboards to ensure personal sales KPIs are met or exceeded.

Event Planning & Execution: Deliver an unparalleled guest experience via phone, email, and in-person communication from inquiry to post-event follow-up.

Create, manage, and confirm event bookings using Tripleseat, including documentation of all prospect and event client communication.

Partner with the Director of Sales to foster a fun, competitive, results-centered sales culture.

Collaborate with the operations, culinary, and other venue departments to execute flawless events.

Maintain brand standards on event execution by working with Event Producers on service quality and client satisfaction.

Strive to maintain high levels of quality, accuracy, and process consistency.

Conduct weekly BEO meetings and detail all BEOs, communicating any event changes or specific needs for successful execution by Operations and Culinary.

Job Requirements

Minimum 5 years of sales experience in hospitality, events, attractions, or entertainment

Proficiency in event software, specifically Tripleseat (or the ability to learn quickly)

Primary Competencies, Behaviors, And Characteristics

Expert interpersonal skills

Leadership skills

Highly organized

Multi-tasking ability

Business development skills

Communication and marketing skills

Project management experience with a track record of successful events

Open and eager to learn new sales skills

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The mental and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands

Regularly required to sit, stand and walk for prolonged periods

Regularly required to talk and hear

Regularly required to visually observe objects up close and at a distance

Regularly requires hand use and finger dexterity

Regularly required to use a computer and telephone equipment

Occasionally required to reach or bend

Infrequent light physical effort

Mental Demands

Regularly required to use written and oral communication skills; read and interpret complex data and documents; analyze and solve problems; learn and apply new information; perform detailed work on multiple concurrent tasks with interruptions.

Demonstrated poise, tact, and diplomacy when interacting with varied stakeholders.

Working Conditions

Work is performed in an event space environment.

Benefits

Health, Dental, and Vision insurance

Long and Short Term Disability

Accident and Critical Illness Insurance

401K

Job Type: Full Time, Exempt role Hours: Nights and weekends required Pay: $75K-85K/yr + 4-6% Event Sales Commission Location: Hybrid remote in Boston, MA

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

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