Senior Remote User Research Helpline Specialist

A leading staffing agency is hiring a REMOTE User Research Helpline Specialist to develop helpline processes for user research studies. The role involves troubleshooting issues with electronic prototype devices and supporting participants via various communication methods. Ideal candidates will have experience in technical troubleshooting and user research moderation, ensuring a high quality support experience for participants. This is a 6-month contract position with competitive pay. #J-18808-Ljbffr