Global Customer Trust, Recovery & Retention Leader

A leading social media platform seeks a visionary leader in Seattle to enhance customer trust and retention strategies. You will develop and execute comprehensive customer retention initiatives, analyze user experiences, and build a high-performing global team. The role requires strong analytical skills, fluency in Mandarin and English, and experience in customer-centric e-commerce environments. The ideal candidate will drive strategic decisions aligned with business goals and foster lasting customer loyalty, contributing to a sustainable marketplace that delights users. #J-18808-Ljbffr