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Content Creator

Y-Axis, Chandler, AZ, United States


Content Creation, Video Editing, Voiceover Recording, Photography, Social Media, Email Marketing, Collaboration, Trend Spotting, Community Engagement, Organization, Adobe, Canva, Performance Tracking, Customer Interaction, Creative Direction, Brand Guidelines

Soap and Cleaning Product Manufacturing

Description Brands: Maker's Haven + The Soap Gal

Location: Chandler / Mesa, AZ (in-person)

The Content Creator is responsible for producing engaging, on‑brand content that supports brand awareness, community growth, and marketing initiatives across digital channels. This role focuses on capturing and creating authentic, human‑centered content for social media, email, and marketing campaigns. The Content Creator works closely with brand strategy and design teams to identify storytelling opportunities, bring brand moments to life, and consistently engage audiences through compelling visuals, video, and voiceover content. The ideal candidate is creative, proactive, comfortable on camera, and passionate about building community around growing brands.

Key Responsibilities

Create & Capture Content

Film and edit short‑form video quickly and confidently

Record voiceovers and appear on camera when needed

Turn ideas into content on the spot

Capture behind‑the‑scenes, educational, product, and community content

Produce basic to intermediate product photography

Execute On‑Brand Content

Create on‑brand content for:

Social media (Reels, carousels, stories, static posts)

Email marketing (visuals + light copy support)

Marketing campaigns, launches, and promotions

Ideation, Collaboration & Momentum

Consistently generate content ideas with little direction

Spot trends, moments, and storytelling opportunities that fit the brand

Bring ideas to the table and collaborate to refine them

Create content that feels human, helpful, and community‑driven

Engage authentically with followers, customers, and the maker community

Organize & Support

Edit content using tools like Adobe, Canva, or similar platforms

Support content calendars with visuals, caption drafts, and ideas

Organize content for easy reuse across platforms

Assist with basic performance tracking (what's working, what's not)

Participate in content days, shoots, events, classes, and launches

Help document in‑store activity and workshops

Keep content organized in shared folders and systems

Respond to customer messages on social platforms using brand tone

Other duties as assigned

Requirements

High school diploma or equivalent required

Knowledge of Instagram, TikTok, Facebook, YouTube

Experienced in capturing and editing short‑form video

Ability to follow brand guidelines and creative direction

Comfortable working in a fast‑moving, hands‑on environment

Preferred Qualifications

Basic photography or lighting knowledge

Familiar with email marketing tools and Shopify e‑commerce environments

Strong organizational skills and reliability

Passion for supporting makers, small businesses, and creative communities

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Periods of standing/walking

Must be able to lift 20 pounds

Must be able to access various departments of a given location

Must not be sensitive to fragrances and scents

Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch

Willingness to adhere to strict hygiene and cleanliness standards in a soap manufacturing environment

Work Environment This role is primarily office‑based within a manufacturing facility, with regular time spent on the floor capturing behind‑the‑scenes and day‑to‑day content. You’ll also work on‑site at the Maker’s Haven retail location, creating content that highlights our products, classes, makers, and in‑store community.

Occasional local travel is required, including visits to farmers’ markets, pop‑ups, events, and community activities to capture content. At times, the role may also involve traveling with the owner on work‑related trips to film and document content for social media, product launches, and key brand moments.

This is a hands‑on, immersive role well suited for someone who enjoys being close to the action, identifying content opportunities in real time, and translating authentic experiences into compelling storytelling.

In The Soap Gal facility we use raw materials such as powders and fragrances that may become airborne in the production process. Additional personal protective equipment available upon request.

ADA Statement The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Equal Opportunity Employer Statement The Soap Gal is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce committed to leveraging diverse backgrounds, perspective and experiences that create opportunities for our colleagues and our business. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to protected category.

Responsibilities The Content Creator is responsible for producing engaging content that supports brand awareness and marketing initiatives. This includes filming and editing videos, capturing various types of content, and collaborating with teams to refine ideas.

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