Sales Associate - Luxury Women's Contemporary Label
Fourth Floor, Miami, FL, United States
Overview
Our client, a luxury women's contemporary label based in Miami, FL, is looking for a Sales Associate to join their team! As a Sales Associate at our new Miami Design District boutique, you will play a vital role in bringing the brand to life. You are a passionate ambassador of style and service, cultivating meaningful relationships, delivering an exceptional client experience, and contributing to the success of our new retail boutique. This role requires a dynamic individual who embodies the brand’s spirit—refined, confident, and deeply client centric and focused, with an appreciation for heritage and a desire to exceed expectations in every interaction. Key Responsibilities
Deliver a Refined Client Experience: Welcome every client with warmth and attentiveness, ensuring an exceptional in-store journey that reflects the brand integrity and heritage of the brand. Achieve and Exceed Goals: Consistently meet and exceed monthly and seasonal individual and boutique sales targets, actively contributing to business growth and success. Drive Performance Excellence: Exceed personal KPI goals by delivering the highest level of service, cultivating meaningful and intentional connections, while maintaining impeccable quality in every client interaction. Embody the Selling Ceremony: Provide a personalized and inspiring client experience by sharing product and expert knowledge of the collections, styling inspirations and heritage that define the brand. Cultivate Lasting Relationships: Utilize CRM tools to capture meaningful client data, personalize outreach, and strengthen long-term relationships rooted in trust and authenticity. Proactive Outreach: Proactively reaching out to clients, following up on requests, product demands and ensuring thoughtful communication that enhances loyalty. Collaborate with Purpose: Partner with Store Manager and team members to foster open communication, teamwork, and a positive boutique environment that supports shared goals and a seamless client experience. Uphold Brand Integrity: Maintain the highest security and operational standards to ensure the integrity of clients, colleagues, and merchandise. Support Visual Excellence: Contribute to the presentation, boutique cleanliness and maintenance of all displays in accordance with visual guidelines, ensuring the boutique embodies the brand’s refined aesthetic. Operational Support: Assist in daily operations by maintaining a clean, well-organized stockroom, consistent product flow, inventory accuracy and POS effectiveness that support the in-store experience. Embody the Image: Represent the brand with poise, professionalism, and adherence to company standards and policies, reflecting commitment to timeless style, heritage and authenticity. Qualifications
Minimum 2-3 years of experience in luxury retail, fashion styling or client-facing sales. Proven ability to drive sales while providing an elevated, relationship driven client experience. Strong interpersonal and communication skills with a polished, professional and respectful demeanor Self-motivated, adaptable, and collaborative with a positive, proactive approach. Strong organizational, multitasking, and follow-up abilities with great attention to detail. Positive, collaborative attitude with a team-oriented mindset. Ability to adapt and thrive in a fast-paced, growing, dynamic retail environment. Flexibility to work evenings, weekends, and holidays as required by business needs.
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Our client, a luxury women's contemporary label based in Miami, FL, is looking for a Sales Associate to join their team! As a Sales Associate at our new Miami Design District boutique, you will play a vital role in bringing the brand to life. You are a passionate ambassador of style and service, cultivating meaningful relationships, delivering an exceptional client experience, and contributing to the success of our new retail boutique. This role requires a dynamic individual who embodies the brand’s spirit—refined, confident, and deeply client centric and focused, with an appreciation for heritage and a desire to exceed expectations in every interaction. Key Responsibilities
Deliver a Refined Client Experience: Welcome every client with warmth and attentiveness, ensuring an exceptional in-store journey that reflects the brand integrity and heritage of the brand. Achieve and Exceed Goals: Consistently meet and exceed monthly and seasonal individual and boutique sales targets, actively contributing to business growth and success. Drive Performance Excellence: Exceed personal KPI goals by delivering the highest level of service, cultivating meaningful and intentional connections, while maintaining impeccable quality in every client interaction. Embody the Selling Ceremony: Provide a personalized and inspiring client experience by sharing product and expert knowledge of the collections, styling inspirations and heritage that define the brand. Cultivate Lasting Relationships: Utilize CRM tools to capture meaningful client data, personalize outreach, and strengthen long-term relationships rooted in trust and authenticity. Proactive Outreach: Proactively reaching out to clients, following up on requests, product demands and ensuring thoughtful communication that enhances loyalty. Collaborate with Purpose: Partner with Store Manager and team members to foster open communication, teamwork, and a positive boutique environment that supports shared goals and a seamless client experience. Uphold Brand Integrity: Maintain the highest security and operational standards to ensure the integrity of clients, colleagues, and merchandise. Support Visual Excellence: Contribute to the presentation, boutique cleanliness and maintenance of all displays in accordance with visual guidelines, ensuring the boutique embodies the brand’s refined aesthetic. Operational Support: Assist in daily operations by maintaining a clean, well-organized stockroom, consistent product flow, inventory accuracy and POS effectiveness that support the in-store experience. Embody the Image: Represent the brand with poise, professionalism, and adherence to company standards and policies, reflecting commitment to timeless style, heritage and authenticity. Qualifications
Minimum 2-3 years of experience in luxury retail, fashion styling or client-facing sales. Proven ability to drive sales while providing an elevated, relationship driven client experience. Strong interpersonal and communication skills with a polished, professional and respectful demeanor Self-motivated, adaptable, and collaborative with a positive, proactive approach. Strong organizational, multitasking, and follow-up abilities with great attention to detail. Positive, collaborative attitude with a team-oriented mindset. Ability to adapt and thrive in a fast-paced, growing, dynamic retail environment. Flexibility to work evenings, weekends, and holidays as required by business needs.
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