Travel Consultant
AAA Auto Club Enterprises, San Luis Obispo, CA, United States
Overview
Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it presents to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, the ability to multi-task in a fast-paced environment, proficiency with computers and various programs, and strong written and oral communication skills. They should be committed to a continuous learning curve. Responsibilities
Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel. Shares knowledge and expertise from personal experiences and/or education study trips. Develops long-standing relationships with members and builds referral and repeat business. Makes appropriate recommendations to ensure the trip experience is tailored to the member’s expectations. Cross-sells relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card and identity theft referrals. Career Path and Evaluations
For the right individual, this opportunity is a career path for future leadership opportunities. Progress will be evaluated to determine proficiencies in sales, customer service, administrative tasks, operations, up-selling, cross-selling, and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager. Benefits and Perks
Extensive training through The Auto Club University to aid in career development. Regular recognition through company programs and incentives for trips, cash, and prizes. Company-sponsored IATAN cards providing exclusive travel consultant discounts. Personal travel opportunities at discounted pricing. Corporate benefits for insurance products. Paid educational study trips for career development. Quarterly incentives/bonuses for achieving established production tiers. Required / Preferred Skills
A high school diploma is required; a 2- or 4-year college degree is preferred. Ability to pass comprehensive criminal background checks and thorough urine drug screening. Minimum of two years of sales experience in a performance-driven environment where success is measured by sales productivity is preferred. Qualifications
Travel is a passion, not just a hobby. Availability to work most Saturdays and some evenings to support goal achievement. Completion of Travel Consultant Trainee program, which requires some travel for training. Driven by sales and exceeding goals. Computer savvy with the ability to navigate multiple systems and web browsers, Microsoft Office, and typing speed of at least 30 WPM. Organized and comfortable with paperwork. Compensation and Travel
Travel Consultants start with an hourly rate of $23.50. After training, consultants who meet sales goals earn on average $67,300 – $82,300 with uncapped incentives. Benefits Summary
Health coverage (medical, dental, vision). 401(k) with company match and Pension. Tuition assistance. Floating holidays and PTO for community volunteer programs. Paid parental leave. Wellness programs. Employee discounts (membership, insurance, travel, entertainment, services and more). About AAA
Auto Club Enterprises is the largest club within the national AAA federation, with nearly 17,000 employees in 24 states helping more than 18 million members. Our strength is our people and our diverse, collaborative culture. We are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO) and CFCA.
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Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it presents to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, the ability to multi-task in a fast-paced environment, proficiency with computers and various programs, and strong written and oral communication skills. They should be committed to a continuous learning curve. Responsibilities
Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel. Shares knowledge and expertise from personal experiences and/or education study trips. Develops long-standing relationships with members and builds referral and repeat business. Makes appropriate recommendations to ensure the trip experience is tailored to the member’s expectations. Cross-sells relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card and identity theft referrals. Career Path and Evaluations
For the right individual, this opportunity is a career path for future leadership opportunities. Progress will be evaluated to determine proficiencies in sales, customer service, administrative tasks, operations, up-selling, cross-selling, and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager. Benefits and Perks
Extensive training through The Auto Club University to aid in career development. Regular recognition through company programs and incentives for trips, cash, and prizes. Company-sponsored IATAN cards providing exclusive travel consultant discounts. Personal travel opportunities at discounted pricing. Corporate benefits for insurance products. Paid educational study trips for career development. Quarterly incentives/bonuses for achieving established production tiers. Required / Preferred Skills
A high school diploma is required; a 2- or 4-year college degree is preferred. Ability to pass comprehensive criminal background checks and thorough urine drug screening. Minimum of two years of sales experience in a performance-driven environment where success is measured by sales productivity is preferred. Qualifications
Travel is a passion, not just a hobby. Availability to work most Saturdays and some evenings to support goal achievement. Completion of Travel Consultant Trainee program, which requires some travel for training. Driven by sales and exceeding goals. Computer savvy with the ability to navigate multiple systems and web browsers, Microsoft Office, and typing speed of at least 30 WPM. Organized and comfortable with paperwork. Compensation and Travel
Travel Consultants start with an hourly rate of $23.50. After training, consultants who meet sales goals earn on average $67,300 – $82,300 with uncapped incentives. Benefits Summary
Health coverage (medical, dental, vision). 401(k) with company match and Pension. Tuition assistance. Floating holidays and PTO for community volunteer programs. Paid parental leave. Wellness programs. Employee discounts (membership, insurance, travel, entertainment, services and more). About AAA
Auto Club Enterprises is the largest club within the national AAA federation, with nearly 17,000 employees in 24 states helping more than 18 million members. Our strength is our people and our diverse, collaborative culture. We are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO) and CFCA.
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