
SMB Customer Success Manager - Growth & Retention
UPS, Cleveland, OH, United States
A global logistics company is seeking a Signature Customer Success Manager to oversee a portfolio of smaller clients in Ohio. This role focuses on enhancing customer satisfaction and retention through effective communication and engagement. The ideal candidate will be data-driven and possess strong organizational skills, with 0-4 years in customer success or related fields. The position offers a competitive salary range and numerous employee benefits, including health coverage, retirement plans, and paid leave.
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