Inside Sales Representative
Hot & Cold Supply, Virginia Beach, VA, United States
Company Description:
Hot & Cold Supply is a Small-Business Manufacturer and Distributor in the Western Branch area of Chesapeake, Virginia. We serve commercial and industrial customers, with an emphasis on military end-users. We manufacture custom parts, temporary facilities, cable & hose assemblies, manifolds, industrial equipment & other products for the Department of Defense.
Processing Quote Requests:
- Inputting Quote Request into CRM
- Researching Products
- Reaching out to vendors via phone & email for price, availability, relevant technical specs, and quote status
- Calculating freight and logistics
- Drafting a quote for customers in a Point of Sales system
- Sending Quoting to Customers
Processing Orders:
- Verifying previous quotes from vendors
- Negotiating price, availability, and payment terms with vendors when appropriate
- Drafting Purchase Order Packets for Purchasing
- Tracking status of Purchase Orders
- Providing email and phone communication to customers on status of their Orders
- Setting up freight and logistics to customers
- Ensuring timely and successful delivery of Orders to customers
Customer Service:
- Explaining products, their applications, and specifications
- Problem solving for customers in a thorough, rapid, and efficient manner
- Maintaining customer relationships
- Continually expanding knowledge of role, products, industry, and customers
Qualifications:
- Bachelors Degree Preferred
- Previous Sales experience Required
- Previous experience with Government or DoD procurement preferred
- Excellent written and verbal communication skills
- Must be dependable, punctual, detail oriented, professional, display a good work ethic, and be a team player
- Strong computer skills including experience with Microsoft Office Suite, must have Moderate to Advanced Excel proficiency and be willing to demonstrate excel skills at time of interview
- Previous experience with Point of Sales and CRM systems
- Focused on self-education and capability growth in role
- Understanding of government contract processes and FARS preferred