Customer Service Representative
Aston Carter, Port Saint Lucie, FL, United States
Call Center Representative / Delivery Service Dispatcher
The Delivery Service Dispatcher will focus on generating cases for billing disputes and servicing CO2 tanks. The role involves logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This position demands accuracy, attention to detail, and strong communication skills. The role includes a comprehensive training program with three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Responsibilities Generate cases for billing disputes and CO2 tank service. Log calls and create service tickets efficiently. Schedule and dispatch service personnel as needed. Assist with billing disputes, gas refills, and equipment safety issues. Ensure accuracy and attention to detail in all tasks. Essential Skills Customer service experience. Dispatch and logistics coordination experience. Proficiency in Microsoft Office and basic computer navigation. Strong communication and interpersonal skills. Organizational skills with attention to detail. Ability to work weekends and flexible schedules. Basic computer literacy and quick learning of new systems. Work Environment The position is based onsite in an air-conditioned office setting in Stuart, FL. The work environment is collaborative, with a supportive team culture. The initial training is conducted Monday through Friday, either from 8 AM to 5 PM or 9 AM to 6 PM, for three weeks in the classroom followed by one week of hands-on training. Multiple schedules are available, including positions with varying days off and work hours ranging from early mornings to evenings. Job Type & Location This is a Contract to Hire position based out of Port St. Lucie, FL. Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Port St. Lucie, FL. Application Deadline This position is anticipated to close on Mar 27, 2026.
The Delivery Service Dispatcher will focus on generating cases for billing disputes and servicing CO2 tanks. The role involves logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This position demands accuracy, attention to detail, and strong communication skills. The role includes a comprehensive training program with three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Responsibilities Generate cases for billing disputes and CO2 tank service. Log calls and create service tickets efficiently. Schedule and dispatch service personnel as needed. Assist with billing disputes, gas refills, and equipment safety issues. Ensure accuracy and attention to detail in all tasks. Essential Skills Customer service experience. Dispatch and logistics coordination experience. Proficiency in Microsoft Office and basic computer navigation. Strong communication and interpersonal skills. Organizational skills with attention to detail. Ability to work weekends and flexible schedules. Basic computer literacy and quick learning of new systems. Work Environment The position is based onsite in an air-conditioned office setting in Stuart, FL. The work environment is collaborative, with a supportive team culture. The initial training is conducted Monday through Friday, either from 8 AM to 5 PM or 9 AM to 6 PM, for three weeks in the classroom followed by one week of hands-on training. Multiple schedules are available, including positions with varying days off and work hours ranging from early mornings to evenings. Job Type & Location This is a Contract to Hire position based out of Port St. Lucie, FL. Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Port St. Lucie, FL. Application Deadline This position is anticipated to close on Mar 27, 2026.