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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Georgia - Fulton - Atlanta\nAdministrative & Operations Support\nTransportation, Georgia Department of - GDOT\nJob Summary: Under general supervision works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors.\nDescription of Duties:\nUnder general supervision communications with the general public and internal and external stakeholders and provides accurate information and resolve complex inquiries related to GDOT services and programs.\nServes as a lead customer service resource by handling escalated concerns, interpreting policies and procedures and ensuring consistent service standards.\nMay provide guidance to team members and support special projects impacting service operations.\nProvide assistance and problem resolution to claimants' employees /staff of other agencies and or the general public conducts research to compile information needed to generate reports accurately responds to questions and concerns for internal and external customers\nAgency Minimum Qualifications:\n1+ years of customer service experience\nDemonstrated experience in a fast-paced customer service-oriented environment\nCommitted to providing quality customer service\nExcellent communication skills and conflict-resolution skills\nAbility to interact with all levels of internal and external customers, employees and senior management\nProficient in computer applications such as Microsoft Word, Excel, and PowerPoint software.\nGood interpersonal skills with the demonstrated ability to relate well to employees from varied backgrounds and different situations\nAbility to be flexible and handle multiple priorities and various tasks\nPossesses good organizational skills; effectively managing own time and resources to ensure that work is completed efficiently\nAble to manage high call volumes while maintaining professionalism\nPreferred Qualifications:\nOne year of demonstrated experience in a fast-paced customer service-oriented environment in State Government\nFamiliarity of the Georgia Department of Transportation organizational structure\nCertified Professional Customer Service (CPCS)\nThe role may be filled at the lower level based on applicant qualifications\nHigh school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.

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Under general supervision works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors.\nUnder general supervision communications with the general public and internal and external stakeholders and provides accurate information and resolve complex inquiries related to GDOT services and programs.\nServes as a lead customer service resource by handling escalated concerns, interpreting policies and procedures and ensuring consistent service standards.\nMay provide guidance to team members and support special projects impacting service operations.\nProvide assistance and problem resolution to claimants' employees /staff of other agencies and or the general public conducts research to compile information needed to generate reports accurately responds to questions and concerns for internal and external customers\nMINIMUM QUALIFICATIONS:\n1+ years of customer service experience\nDemonstrated experience in a fast-paced customer service-oriented environment\nCommitted to providing quality customer service\nExcellent communication and conflict-resolution skills\nAbility to interact with all levels of internal and external customers, employees and senior management\nProficient in computer applications such as Microsoft Word, Excel, and PowerPoint software.\nGood interpersonal skills with the demonstrated ability to relate well to employees from varied backgrounds and different situations\nAbility to be flexible and handle multiple priorities and various tasks\nPossesses good organizational skills; effectively managing own time and resources to ensure that work is completed efficiently\nAble to manage high call volumes while maintaining professionalism\nPREFERRED QUALIFICATIONS:\nOne year of demonstrated experience in a fast-paced customer service-oriented environment in State Government\nFamiliarity of the Georgia Department of Transportation organizational structure\nCertified Professional Customer Service (CPCS)\nThe role may be filled at the lower level based on applicant qualifications

","Administrative & Operations Support

Under general supervision works and communicates with the general public, internal customers and/or ex...",[548],{"_458":459,"_454":531,"_452":532,"_456":457,"_460":533},["B","2928776389"],"Work at Georgia","4 days ago","/jobs/2928776389-gst121-customer-svc-rep-2","/jobs?keyword=Georgia",{"_435":434,"_439":555,"_470":471,"_462":556,"_248":557,"_446":558,"_433":434,"_113":559,"_437":199,"_438":199,"_472":471,"_448":199,"_449":560,"_431":564,"_473":565,"_436":129,"_487":566,"_478":567,"_489":559,"_490":538,"_492":568,"_494":540,"_496":569},["D",1773979200000],"State of Georgia","Job Summary:

Under general supervision works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors.

Description of Duties:\n• Under general supervision communications with the general public and internal and external stakeholders and provides accurate information and resolve complex inquiries related to GDOT services and programs.\n• Serves as a lead customer service resource by handling escalated concerns, interpreting policies and procedures and ensuring consistent service standards.\n• May provide guidance to team members and support special projects impacting service operations.\n• Provide assistance and problem resolution to claimants' employees /staff of other agencies and or the general public conducts research to compile information needed to generate reports accurately responds to questions and concerns for internal and external customers

AGENCY

MINIMUM QUALIFICATIONS

:\n• 1+ years of customer service experience\n• Demonstrated experience in a fast-paced customer service-oriented environment\n• Committed to providing quality customer service\n• Excellent communication skills and conflict-resolution skills\n• Ability to interact with all levels of internal and external customers, employees and senior management\n• Proficient in computer applications such as Microsoft Word, Excel, and PowerPoint software.\n• Good interpersonal skills with the demonstrated ability to relate well to employees from varied backgrounds and different situations\n• Ability to be flexible and handle multiple priorities and various tasks\n• Possesses good organizational skills; effectively managing own time and resources to ensure that work is completed efficiently\n• Able to manage high call volumes while maintaining professionalism

PREFERRED QUALIFICATIONS\n• One year of demonstrated experience in a fast-paced customer service-oriented environment in State Government\n• Familiarity of the Georgia Department of Transportation organizational structure\n• Certified Professional Customer Service (CPCS)

The role may be filled at the lower level based on applicant qualifications

High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.\n","Job Summary:

Under general supervision works and communicates with the general public, internal customers and/or external customers to pro...","Svc Rep 2",[561],{"_458":459,"_454":531,"_452":562,"_456":457,"_460":563},"Atlanta, GA, United States, 30383","30383",["B","2942876201"],"Work at State of Georgia","3 days ago","/jobs/2942876201-svc-rep-2","/jobs?keyword=State+of+Georgia","/jobs?keyword=Svc+Rep+2",{"_435":434,"_439":571,"_470":471,"_462":572,"_248":573,"_446":574,"_433":434,"_113":575,"_437":199,"_438":199,"_472":471,"_448":199,"_449":576,"_431":581,"_473":582,"_436":129,"_487":583,"_478":584,"_489":575,"_490":579,"_492":585,"_494":586,"_496":587},["D",1773511200000],"DeKalb Public Health (GA)","Hourly Customer Service Representative 2 (10585)\nFounded in the 1920s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protect, promote and improve the health and well‑being of all DeKalb County residents.

Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com.

LOCATION:\nT.O. Vinson Health Center

DIVISION/DEPARTMENT:\nClinical Services

SALARY INFORMATION:\n$18.00 Hourly / Pay Grade TPW / Job Code T6001

Job Responsibilities:\nUnder direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.

Minimum Qualifications:\nHigh School diploma or GED AND Two years of general office or administrative experience

PREFERRED QUALIFICATIONS:\nIn addition to the minimum qualifications, preference will be given to applicants with front and backoffice experience; proficient in Microsoft Office Suite. General knowledge of HIV/AIDS/PrEP and able to discuss in small groups. Prior community engagement with individuals in the LGBTQIA spectrum.

Additional Information:\nNOTE: Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification. We have the right to close any position at any time for any reason. Employment with DeKalb Public Health is not complete or official until applicants meet all pre‑employment requirements. Requirements for this position may be subject to: Pre‑Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.

ALL APPLICANTS MUST APPLY FOR THIS POSITION & COMPLETE APPLICATION IN: ”Career Opportunities” at Job Opportunities | Locations: dekalb county | Sorted by Posting Date descending | JOB OPPORTUNITIES (governmentjobs.com)

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: jannise.gray1@dph.ga.gov.

DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

What is your highest level of education completed?\nBachelor's Degree\nAssociate's Degree\nHigh School Diploma\nGED

Have you ever worked for the Agency DeKalb Board of Health/ DeKalb Public Health that you are applying for?\nYes\nNo

Are you a current employee of DeKalb Public Health?\nYes\nNo

Do you have at least two years of general office or administrative experience?\nYes\nNo

Do you have experience working in both front-office (e.g., reception, scheduling) and back-office (e.g., data entry, records) roles?\nYes\nNo

Are you proficient in using Microsoft Office Suite (e.g., Word, Excel, Outlook)?\nYes\nNo

Do you have general knowledge of HIV/AIDS and PrEP?\nYes\nNo

Do you have experience working with or supporting individuals in the LGBTQIA community?\nYes\nNo

Required Question\nEmployer Georgia Department of Public Health (GA)

Address 200 Piedmont Ave, SE

West Tower

Atlanta, Georgia, 30334

Website http://dph.georgia.gov

#J-18808-Ljbffr\n","Hourly Customer Service Representative 2 (10585)\nFounded in the 1920s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protec...","Hourly Customer Service Representative 2",[577],{"_458":459,"_454":578,"_452":579,"_456":580},"New York","New York, NY, United States","NY",["B","2881857527"],"Work at DeKalb Public Health (GA)","8 days ago","/jobs/2881857527-hourly-customer-service-representative-2","/jobs?keyword=DeKalb+Public+Health+%28GA%29","/jobs?location=New+York%2C+NY%2C+United+States","/jobs?keyword=Hourly+Customer+Service+Representative+2",{"_435":434,"_439":589,"_470":471,"_462":590,"_248":591,"_446":592,"_433":434,"_113":593,"_437":199,"_438":199,"_472":471,"_448":199,"_449":594,"_431":600,"_473":601,"_436":129,"_487":602,"_478":603,"_489":593,"_490":604,"_492":605,"_494":606,"_496":607},["D",1774188000000],"Gruma, S.A.B. de C.V.","Select how often (in days) to receive an alert:

Under immediate to close supervision, it serves internal/external customers by providing product and service information and resolving product and service problems.

Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution.

Build positive relationships with co-workers, management, internal & external customers.

Maintains financial accounts by processing customer credit requests expediently.

Updates and maintains order & complaint logs.

Maintains customer records by updating account information as necessary.

Processes orders successfully

Communicates effectively with internal / external customers in person, on the phone, and through email.

Contributes to team effort by accomplishing related results as needed.

Performs standard tasks using established methods, principles, concepts & procedures.

Minor judgments are made.

Performs other duties as required.

EDUCATION & EXPERIENCE\nHigh school diploma or equivalent required. 1 – 3 years Customer Service experience.

Any equivalent combination of related education and/or experience may be considered for the above.

KNOWLEDGE, SKILLS, ABILITIES

Experience with a food manufacturer / marketer preferred.

Successful completion of Customer Service Certification Program during the first 18 months of employment

Ability and desire to learn.

Ability to balance conflict and stay calm in stressful situations.

Ability to multi-task effectively, listen effectively, and have solid general business knowledge.

Ability to operate standard office equipment (fax, copier).

Shift:

1st (7am-3:30pm)

Salary (Non-Exempt) Range:

$40,000.00 - $42,000.00 + OT, 7 Holidays, Sick & Vacation Pay

Full Benefits Packet includes the following:

Health, Vision, & Dental insurance, Life & AD&D insurance, Short- & Long-Term Disability Insurance, 401(k) & matching, Flexible spending accounts, Dependent Care FSA and Health Care FSA, and Employee Discount Program on Products.

Gruma Corporation and its affiliates, including but not limited to Azteca Milling, L.P., are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely for the purposes of determining suitability for employment, verifying your identity, and maintaining employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act as well as state and local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Gruma. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.

#J-18808-Ljbffr\n","Select how often (in days) to receive an alert:

Under immediate to close supervision, it serves internal/external customers by providing p...","CUSTOMER SERVICE REPRESENTATIVE",[595],{"_458":459,"_454":596,"_452":597,"_456":598,"_460":599},"Fresno","Fresno, CA, United States, 93650","CA","93650",["B","2973384276"],"Work at Gruma, S.A.B. de C.V.","18 hours ago","/jobs/2973384276-customer-service-representative","Fresno, CA, United States","/jobs?keyword=Gruma%2C+S.A.B.+de+C.V.","/jobs?location=Fresno%2C+CA%2C+United+States","/jobs?keyword=CUSTOMER+SERVICE+REPRESENTATIVE","actionData","errors"]