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Administrative Assistant - Sales

Service Corporation International, New Orleans, LA, United States


Administrative Assistant - Sales page is loaded## Administrative Assistant - Saleslocations:

LA - New Orleanstime type:

Full timeposted on:

Posted Todayjob requisition id:

Req.160326Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, or a combination of these

facilities. Duties include greeting and meeting with at-need cemetery families and providing general

information on services offered in a polite manner with a goal to meet and exceed customer

expectations.**JOB RESPONSIBILITIES*** Performs reception duties* Verifies at-need files before meeting with families* Performs blind checks* Follows up with memorial renderings, processes and timelines* Prepares marker monument placement paperwork* Designs memorials* Notifies families when flowers are placed* Sets Arrangement Continuation Appointments* Serves at-need cemetery families* Stands graveside services and provides support to the families* Sets follow-up visits at the at-need arrangement conference* Logs information for Family Service Counselors* Prepares and processes Veteran’s Paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Receives and processes payments and contracts* Processes accounts payable transactions* Assists Location Management, Sales, and Family Service Counselors* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians**MINIMUM REQUIREMENTS****Education*** High School or equivalent**Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required**Knowledge, Skills & Abilities*** Flexible schedule – MUST be available to work weekends* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 70124Category (Portal Searching): Administration and ClericalJob Location: US-LA - New Orleans #J-18808-Ljbffr