Remote Bilingual IT Service Desk Analyst (Italian/English)

A global services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Italian speaking users. This part-time, remote position involves troubleshooting technical issues, assisting customers via phone, email, or chat, and ensuring proper documentation of all tickets. Candidates should have experience in technical support, strong customer service skills, and be bilingual. The compensation starts at $18.00 per hour plus a language bonus. #J-18808-Ljbffr