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Sales Account Manager - Off-Highway

MANN+HUMMEL GmbH, Raleigh, NC, United States


ROLE SUMMARY This is a hybrid position based at our location in Raleigh, NC, Gastonia, NC, or Portage, MI.

No Visa sponsporships are available for this position.

The

Sales Account Manager - Off-Highway

is responsible for maintaining the regional relationship and business development of the assigned customer (including responsibility for Profit & Loss) and steering the business.

JOB RESPONSIBILITIES

Sales Account Manager is the representative of the customer voice within MANN+HUMMEL

Act as the main interface to the customer, especially for all commercial issues and needs to maintain the relationship to the customer (on several levels, e.g., purchasing, engineering)

Analyze the market and competitive situation and derive conclusions and actions (incl. marketing activities) for meeting the sales targets

Preparation of sales opportunities: establish customer intimacy, identify leads and opportunities based on commercial and technical aspects

Develop, support and execute the dedicated customer strategy and align with the industry strategy (via industry champions)

Work with the customer on all different product levels (standard products with configurations, adaptions, new customer specific developments, projects)

Initiate and lead the business acquisition process

Follow-up business opportunities even before receiving an RFQ or providing an initiative offer through the quotation and decision phase (won or lost order) until the product launch, if applicable and check the customer development afterwards

Customer specification: check feasibility regarding technical, commercial, legal and timing dimensions also by involving other relevant internal functions

Submit different kind of quotations (from standard parts to new developments) and negotiate individual pricing corresponding to the offer package

Negotiate customer specific contracts in alignment with legal department

Constantly check the fit between customers’ expectations and demands and MANN+HUMMEL’s offer (technical, commercial, ecological wise) including the documentation of deviations and negotiation with the customer

Analyze competitive situation in the market segment(s) the customer is active and compare the situation of MANN+HUMMEL and other market players at the customer on a regular basis

(International/Global) projects: involve all relevant functions and act as the interface between customer and internal functions to drive the project forward

Conduct won or lost order analysis for selected projects including the lessons learned with the corresponding team

Sales Account Manager will be part of a Global Key Account Management Team

Other duties as assigned

REQUIREMENTS Education:

Bachelor’s Degree in Engineering, Business Administration or a related field

Experience:

3 years’ minimum sales or customer facing engineering experience in heavy-duty /off-highway industry

Required Skills:

Commercial, methodological and analytical skills

Pricing and contract negotiation, conflict management skills

Strong verbal, written and presentation communication skills

Must be able to travel up 60-70%, primarily domestic

Preferred Experience:

Filtration industry experience

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