Lead Sales Sys Engineer 3 MM VAS Voice
AT&T, Sacramento, CA, United States
Overview
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
Overall Purpose: As part of the Mid Markets Tier 3 Technical Support team, this position is a pre-sales solutions specialist responsible for driving sales opportunities for our Cloud Voice portfolio, which includes CV for MS Teams, AT&T Business Voice, Office@Hand and Cloud Contact Center solutions.
Responsibilities
This position consults on technical issues during joint sales call with the sales team.
Collaborates through a diverse scope of pre-sales and/or post-sales technical consulting activities requiring complex solutions and has a proven track record of supporting Cloud Voice solutions
Responsibilities include consulting with customers, selling and supporting company products and systems. This position demonstrates a full working knowledge and experience in current and legacy voice services including by not limited to:
Voice over IP (premise and cloud): IP Flex Reach, PRI, POTS, Centrex, Toll Free Services
PBX and key system basics: how they function, limitations, basic set up options
Peripheral CPE: paging systems, door controllers, wiring options / cabling infrastructure
UCaaS and CCaaS service platforms:
Over the top analog line replacement services: alarm, security, gate phone, door boxes
Contact Center fundamentals: call queue, agent assist, virtual agent, sentiment analysis, omni channel
MS Teams Operator Connect / Direct Routing
Office at Hand (RingCentral): voice, SMS, fax, collaboration
Position expects foundational knowledge of network and security services: General understanding with the ability to help identify sales opportunities and demonstrate the value of an AT&T solution to drive fiber port and VAS sales
Works on complex problems and solutions where analysis of situation or data requires a review of identifiable factors.
Position provides technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications.
Requires seasoned in-depth knowledge of functional/process area and considered a subject matter expert. Consultant creates recommendations, and implements new methods, techniques, and/or procedures for complex solutions with diverse scope.
Consultant is typically viewed as a mentor or coach. Should be comfortable with and confident in leading training calls, working with sales leadership, running sales calls, collaborating with others including project management, marketing and support teams
Education/Experience
Bachelor’s degree (BS/BA) desired.
8+ years of sales related experience.
Certification is required in some areas.
Our Lead Sales Sys Engineer 3 MM VAS Voice, earns between $110,600 - $177,800 + commissions with a total target compensation of $143,300 - $210,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)9
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Ready to join our sales team?
Apply today
Work Details Weekly Hours:
40
Time Type:
Regular
Location:
Sacramento, California, San Diego, California, San Ramon, California, Tustin, California
Salary Range:
$110,600.00 - $177,800.00
AT&T is an equal opportunity employer. AT&T provides reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Overall Purpose: As part of the Mid Markets Tier 3 Technical Support team, this position is a pre-sales solutions specialist responsible for driving sales opportunities for our Cloud Voice portfolio, which includes CV for MS Teams, AT&T Business Voice, Office@Hand and Cloud Contact Center solutions.
Responsibilities
This position consults on technical issues during joint sales call with the sales team.
Collaborates through a diverse scope of pre-sales and/or post-sales technical consulting activities requiring complex solutions and has a proven track record of supporting Cloud Voice solutions
Responsibilities include consulting with customers, selling and supporting company products and systems. This position demonstrates a full working knowledge and experience in current and legacy voice services including by not limited to:
Voice over IP (premise and cloud): IP Flex Reach, PRI, POTS, Centrex, Toll Free Services
PBX and key system basics: how they function, limitations, basic set up options
Peripheral CPE: paging systems, door controllers, wiring options / cabling infrastructure
UCaaS and CCaaS service platforms:
Over the top analog line replacement services: alarm, security, gate phone, door boxes
Contact Center fundamentals: call queue, agent assist, virtual agent, sentiment analysis, omni channel
MS Teams Operator Connect / Direct Routing
Office at Hand (RingCentral): voice, SMS, fax, collaboration
Position expects foundational knowledge of network and security services: General understanding with the ability to help identify sales opportunities and demonstrate the value of an AT&T solution to drive fiber port and VAS sales
Works on complex problems and solutions where analysis of situation or data requires a review of identifiable factors.
Position provides technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications.
Requires seasoned in-depth knowledge of functional/process area and considered a subject matter expert. Consultant creates recommendations, and implements new methods, techniques, and/or procedures for complex solutions with diverse scope.
Consultant is typically viewed as a mentor or coach. Should be comfortable with and confident in leading training calls, working with sales leadership, running sales calls, collaborating with others including project management, marketing and support teams
Education/Experience
Bachelor’s degree (BS/BA) desired.
8+ years of sales related experience.
Certification is required in some areas.
Our Lead Sales Sys Engineer 3 MM VAS Voice, earns between $110,600 - $177,800 + commissions with a total target compensation of $143,300 - $210,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)9
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Ready to join our sales team?
Apply today
Work Details Weekly Hours:
40
Time Type:
Regular
Location:
Sacramento, California, San Diego, California, San Ramon, California, Tustin, California
Salary Range:
$110,600.00 - $177,800.00
AT&T is an equal opportunity employer. AT&T provides reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
#J-18808-Ljbffr