Director, Facilities
Mosaic Health, LLC., Port Charlotte, FL, United States
Director, Facilities page is loaded## Director, Facilitiesremote type:
Hybrid - Full Timelocations:
Port Charlotte, FL:
Florida, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
M102815**Job Description Summary**The attached Job profile is for the current Sr. Director that is resigning and will need to be tweaked to remove the Project Management responsibilities of the current role. The Director, Facilities, provides strategic, operational, and people leadership for all facilities maintenance activities across the organization. This role leads a team of Facility Maintenance Partners and a Lane Coordinator, provides direct supervision to the Manager, Field Support, and oversees the internal project team responsible for field execution, coordination, and support. The Director also manages a third‐party vendor responsible for FM ticketing, triage, vendor dispatch, SLA tracking, and work‐order performance. This leader ensures safe, compliant, well‐maintained facilities, predictable FM service delivery, and continuous improvement across preventive and reactive maintenance programs. The Director serves as the central point of accountability for FM strategy, vendor performance, work‐order execution, and alignment with operational leadership across the organization. In addition, this role manages maintenance capital expenditure (CapEx) projects under $250,000, ensuring effective scoping, cost control, and timely delivery.**How will you make an impact & Requirements**The Director, Facilities provides strategic, operational, and people leadership for all facilities maintenance activities across the organization. This role leads a team of Facility Maintenance Partners and a Lane Coordinator, provides direct supervision to the Manager, Field Support, and oversees the internal field‐execution team responsible for maintenance coordination, scheduling, and support.The Director also oversees the organization’s third‐party FM vendor responsible for ticket intake, triage, dispatch, SLA compliance, and work‐order performance, ensuring consistent, high‐quality service delivery. This leader is accountable for the safety, compliance, and overall condition of all facilities, driving excellence across preventive and reactive maintenance programs while establishing strong operational standards and expectations.The Director serves as the central point of accountability for FM strategy, vendor performance, work‐order execution, facilities operations governance, and alignment with operational leadership across the enterprise. In addition, this role manages maintenance capital expenditure (CapEx) projects under $250,000, ensuring clear scoping, cost control, compliance, and timely completion.## **Key Responsibilities**### **Strategic & Operational Leadership*** Provide strategic direction and operational oversight for all facilities maintenance activities across the organization.* Establish and enforce FM standards, procedures, and service expectations to ensure safe, compliant, and well‐maintained facilities.* Serve as the primary point of accountability for FM performance, ensuring alignment with organizational and operational needs.### **Team Leadership & Field Support Oversight*** Lead, mentor, and develop Facility Maintenance Partners, the Lane Coordinator, and the Manager, Field Support.* Oversee the internal field‐execution team, ensuring timely coordination of maintenance work, proper documentation, and consistent execution quality.* Ensure appropriate workload distribution, training, and performance management across the FM team.### **Vendor Management & Work‐Order Performance*** Oversee the third‐party FM vendor responsible for ticketing, triage, dispatch, SLA tracking, and work‐order performance.* Monitor and enforce vendor performance metrics to ensure predictable, high‐quality service delivery.* Support continuous improvement of workflows, communication expectations, and FM vendor accountability.### **Maintenance Operations & Facility Condition Oversight*** Ensure effective execution of preventive and reactive maintenance programs.* Monitor facility conditions and maintenance trends to identify risks, required interventions, and opportunities to improve service reliability.* Promote and enforce safety and compliance requirements across all FM activities.### **CapEx Project Management (Under $250K)*** Lead maintenance‐related CapEx projects under $250,000, including scoping, planning, vendor coordination, and execution oversight.* Ensure projects are delivered on time, within budget, and compliant with organizational standards.* Maintain documentation and support operational readiness for completed projects.## **Required Skills & Competencies*** Strong leadership capabilities with experience managing distributed teams and operational functions.* Deep knowledge of facilities maintenance operations, vendor management, and service delivery workflows.* Ability to interpret and enforce safety, compliance, and facilities standards.* Strong organizational and prioritization skills with the ability to manage multiple workflows concurrently.* Skilled in vendor oversight, performance measurement, and service‐level accountability.* Excellent communication and collaboration skills with the ability to partner effectively across Operations, Finance, and other stakeholders.* Strong problem‐solving abilities with a focus on action, clarity, and consistent execution.## **Preferred Qualifications*** Experience leading multi‐site facilities maintenance operations.* Background in vendor management and oversight of outsourced FM service providers.* Experience managing maintenance‐related capital projects.* Familiarity with CMMS systems, work‐order processes, and SLA frameworks.Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com.Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs. Please contact recruiting@mosaichealth.com for assistance. #J-18808-Ljbffr
Hybrid - Full Timelocations:
Port Charlotte, FL:
Florida, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
M102815**Job Description Summary**The attached Job profile is for the current Sr. Director that is resigning and will need to be tweaked to remove the Project Management responsibilities of the current role. The Director, Facilities, provides strategic, operational, and people leadership for all facilities maintenance activities across the organization. This role leads a team of Facility Maintenance Partners and a Lane Coordinator, provides direct supervision to the Manager, Field Support, and oversees the internal project team responsible for field execution, coordination, and support. The Director also manages a third‐party vendor responsible for FM ticketing, triage, vendor dispatch, SLA tracking, and work‐order performance. This leader ensures safe, compliant, well‐maintained facilities, predictable FM service delivery, and continuous improvement across preventive and reactive maintenance programs. The Director serves as the central point of accountability for FM strategy, vendor performance, work‐order execution, and alignment with operational leadership across the organization. In addition, this role manages maintenance capital expenditure (CapEx) projects under $250,000, ensuring effective scoping, cost control, and timely delivery.**How will you make an impact & Requirements**The Director, Facilities provides strategic, operational, and people leadership for all facilities maintenance activities across the organization. This role leads a team of Facility Maintenance Partners and a Lane Coordinator, provides direct supervision to the Manager, Field Support, and oversees the internal field‐execution team responsible for maintenance coordination, scheduling, and support.The Director also oversees the organization’s third‐party FM vendor responsible for ticket intake, triage, dispatch, SLA compliance, and work‐order performance, ensuring consistent, high‐quality service delivery. This leader is accountable for the safety, compliance, and overall condition of all facilities, driving excellence across preventive and reactive maintenance programs while establishing strong operational standards and expectations.The Director serves as the central point of accountability for FM strategy, vendor performance, work‐order execution, facilities operations governance, and alignment with operational leadership across the enterprise. In addition, this role manages maintenance capital expenditure (CapEx) projects under $250,000, ensuring clear scoping, cost control, compliance, and timely completion.## **Key Responsibilities**### **Strategic & Operational Leadership*** Provide strategic direction and operational oversight for all facilities maintenance activities across the organization.* Establish and enforce FM standards, procedures, and service expectations to ensure safe, compliant, and well‐maintained facilities.* Serve as the primary point of accountability for FM performance, ensuring alignment with organizational and operational needs.### **Team Leadership & Field Support Oversight*** Lead, mentor, and develop Facility Maintenance Partners, the Lane Coordinator, and the Manager, Field Support.* Oversee the internal field‐execution team, ensuring timely coordination of maintenance work, proper documentation, and consistent execution quality.* Ensure appropriate workload distribution, training, and performance management across the FM team.### **Vendor Management & Work‐Order Performance*** Oversee the third‐party FM vendor responsible for ticketing, triage, dispatch, SLA tracking, and work‐order performance.* Monitor and enforce vendor performance metrics to ensure predictable, high‐quality service delivery.* Support continuous improvement of workflows, communication expectations, and FM vendor accountability.### **Maintenance Operations & Facility Condition Oversight*** Ensure effective execution of preventive and reactive maintenance programs.* Monitor facility conditions and maintenance trends to identify risks, required interventions, and opportunities to improve service reliability.* Promote and enforce safety and compliance requirements across all FM activities.### **CapEx Project Management (Under $250K)*** Lead maintenance‐related CapEx projects under $250,000, including scoping, planning, vendor coordination, and execution oversight.* Ensure projects are delivered on time, within budget, and compliant with organizational standards.* Maintain documentation and support operational readiness for completed projects.## **Required Skills & Competencies*** Strong leadership capabilities with experience managing distributed teams and operational functions.* Deep knowledge of facilities maintenance operations, vendor management, and service delivery workflows.* Ability to interpret and enforce safety, compliance, and facilities standards.* Strong organizational and prioritization skills with the ability to manage multiple workflows concurrently.* Skilled in vendor oversight, performance measurement, and service‐level accountability.* Excellent communication and collaboration skills with the ability to partner effectively across Operations, Finance, and other stakeholders.* Strong problem‐solving abilities with a focus on action, clarity, and consistent execution.## **Preferred Qualifications*** Experience leading multi‐site facilities maintenance operations.* Background in vendor management and oversight of outsourced FM service providers.* Experience managing maintenance‐related capital projects.* Familiarity with CMMS systems, work‐order processes, and SLA frameworks.Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com.Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs. Please contact recruiting@mosaichealth.com for assistance. #J-18808-Ljbffr