Home Lending Associate - Dallas
Better, Irving, TX, United States
Better is thefirst AI-native mortgage and home equity finance company, revolutionizingone of the largest financial markets in the world.
We makehome financeradically more transparent;using AI and proprietary technology toeliminatefriction from the mortgage processthrough our industry-leading AI platform, Tinman®, andthe first voice-basedAI mortgageassistant, Betsy™. Our mission is simple: make homeownershipcheaper,fasterand moreaccessible by transforming how people buy and finance homes.
Thefacts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—andwe’relooking for smart, driven, ambitiousinnovatorswhoare ready to tackle themost impactful work of their careers.
A Better Opportunity
We’re looking for best in class, award-winning sales agents as part of our mission to make a Better Mortgage available to all Americans. At Better, our team of
Home Lending Associates
are responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in‑class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.
The
Home Lending Associate (HLA)
role is often a stepping stone toward our licensed Loan Consultant role. Top performers in the HLA role may have the opportunity to earn their mortgage licenses and be promoted into a Loan Consultant role over time.
Responsibilities
Making outbound calls to prospective customers to introduce current loan options and qualify borrowers for next steps with a licensed Loan Consultant
Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit
Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)
Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls
Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)
Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively
Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs
Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions
Qualifications
Minimum 2 years of sales experience (with at least 1 year in the mortgage industry), ideally in a phone-based or outbound sales environment
Track record of beating quota, with references that verify motivation, success, and work ethic
Highly motivated; a self-starter with a high degree of ownership and a strong customer focus
Organized with strong time management skills
Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds
Strong written communication skills
Ability to troubleshoot and solve problems independently
All team members are required to work a minimum oftwo weekend shifts per month
Company Benefits
Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
#J-18808-Ljbffr
We makehome financeradically more transparent;using AI and proprietary technology toeliminatefriction from the mortgage processthrough our industry-leading AI platform, Tinman®, andthe first voice-basedAI mortgageassistant, Betsy™. Our mission is simple: make homeownershipcheaper,fasterand moreaccessible by transforming how people buy and finance homes.
Thefacts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—andwe’relooking for smart, driven, ambitiousinnovatorswhoare ready to tackle themost impactful work of their careers.
A Better Opportunity
We’re looking for best in class, award-winning sales agents as part of our mission to make a Better Mortgage available to all Americans. At Better, our team of
Home Lending Associates
are responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in‑class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.
The
Home Lending Associate (HLA)
role is often a stepping stone toward our licensed Loan Consultant role. Top performers in the HLA role may have the opportunity to earn their mortgage licenses and be promoted into a Loan Consultant role over time.
Responsibilities
Making outbound calls to prospective customers to introduce current loan options and qualify borrowers for next steps with a licensed Loan Consultant
Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit
Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)
Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls
Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)
Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively
Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs
Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions
Qualifications
Minimum 2 years of sales experience (with at least 1 year in the mortgage industry), ideally in a phone-based or outbound sales environment
Track record of beating quota, with references that verify motivation, success, and work ethic
Highly motivated; a self-starter with a high degree of ownership and a strong customer focus
Organized with strong time management skills
Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds
Strong written communication skills
Ability to troubleshoot and solve problems independently
All team members are required to work a minimum oftwo weekend shifts per month
Company Benefits
Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
#J-18808-Ljbffr