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Counter Sales

EmergencyMD, Albany, OR, United States


PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Job title Counter Sales

Pay Starting at $19.97 to $24.23 an hour, depending on experience

Schedule Monday‑Saturday 7:00am to 5:00pm, with a rotating day off in the week.

Location Albany, Oregon

The Counter Salesperson is the first person that a customer sees when they walk into any of the retail locations. This means that the Counter Salesperson is in many cases the face of the company for customers and should demonstrate our FACE values. This position's main duty is providing sales assistance to walk in and telephone customers. As time allows, they receive and stock inventory and perform general clean up and merchandising of the store.

Directly reports to the General Manager. Interacts daily with the General Manager, Assistant Manager, Location Supervisor, Inventory Specialist, Contractor Salespeople, delivery people, and internal & external customers.

Qualifications

Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job

Must be able to type 30+ WPM

Proficiency in Microsoft Word, Excel, and Outlook

Ability to speak, write, and read English

Knowledge of retail sales principles, practices, and protocols

Knowledge of dimension lumber and panel products and other building materials

Ability to ten‑key by touch

Ability to read and interpret blue prints

Ability to concentrate and attend to detail amidst a busy work environment

OSHA Certified Forklift License helpful

Duties and Responsibilities

Assist Inventory Specialist in maintaining an appropriate level of inventory

Performs empty peg counts and researches variances

As time allows, assist outside crew by loading customer vehicles and preparing loads for delivery

Attentive to counter and phones

Communicates with Receiver regarding the status of cancelled orders or materials returned to suppliers

Consistently displays problem solving skills with customers and co‑workers

Keeping the store clean and maintaining the counter displays of merchandise and literature

Notifies customer when product arrives

Confirms delivery time with the customer after scheduled in DDMS

Answer customer's questions, process estimates and orders for customer

Develop and maintain a professional and effective relationship with customers

Completes basic ERP order entry; POs, backorders, and change orders

Invoice customers for building materials

Order stock, special order products for customers, and process credit returns

Ensures that appropriate paperwork is accurately completed as per company policy

Regularly attend PK meetings

Completed AMT training

Follows all AR account and cash handling procedures

Processes tax adjustments when necessary

Coordinate tool repairs services

Utilizes the interyard transfer system

Understands weight, height, and length limits, to inform customer of being able to safely handle or transport material

Knows site condition requirements for our delivery fleet

Process ROA payments with required information

Understands pricing levels and limits discounting

Able to seek out product transactions and order history

Uses all functions of Mitel

Manages Outlook and personal notebook

Can search inventory and open orders in all yards to meet customer's preferred option

All other duties as assigned

The primary working conditions are at the sales counter of one of PARR's retail locations.

Physical Requirements

Ability to sit and/or stand for extended periods of time

Ability to work indoors in a normal office environment for an entire day

Must be able to grasp, talk, hear, and operate a computer and keyboard

Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet

Must be able to work outdoors in all weather conditions

Benefits

Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off

Employee paid sick days

7 holidays

Standard medical plan with a very low $1,000 deductible

Dental, Vision, EAP (Employee Assistance Program)

Massage, Chiropractic and Acupuncture coverage

FSA (Flexible Spending Account) and Childcare pre‑tax spending programs

Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year

In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval

Tuition reimbursement (up to $2,500/year)

Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)

$1,000 referral bonus

PARR Promotes! We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self‑starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry‑level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Company Mission Our company mission is

Legendary Service through Teamwork , and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well‑established reputation as a leader within the building material supply industry in the United States.

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