Residential Retention Supervisor: Coach & Upsell

A leading telecommunications company in Florida is seeking a manager for retention agents. This role focuses on retaining customers and upselling core products such as Video, Data, and Phone. Responsibilities include coaching agents, ensuring high customer satisfaction, and driving performance improvements through analytics. Candidates should have a minimum of an Associates degree and 3-5 years of call center experience. This position offers a comprehensive benefits package and the chance to grow within a dynamic environment. #J-18808-Ljbffr