Provider Relations Coordinator – Bilingual Spanish/English
Sacred Heart University, Fairfield, CT, United States
Provider Relations Coordinator – Bilingual Spanish/English
Recruitment began on February 16, 2026
and the job listing Expires on March 19, 2026
Our Ideal Bilingual Spanish/English Provider Relations Coordinator Are you detailed oriented and enjoy meeting deadlines? Have great time management and organization skills? Want to work for a company that has a strong mission of helping children with special needs?
Job Summary Bilingual Spanish/English Provider Relations Coordinator
is to oversee service providers, monitor productivity/clinical fulfillment, performance, and serve as a liaison for providers and other internal departments.
Please note that this is not a remote position
Essential Duties and Responsibilities
Establish and maintain a supportive relationship with providers.
Coordinate with internal teams and providers to ensure timely, compliant documentation and service delivery per EI rules and regulations.
Communicate updates on EI regulations, service changes, and QA policies to providers.
Monitor and manage therapist productivity and caseloads.
Oversee provider performance, including conducting annual reviews.
Review reimbursements, bonus/overtime pay, and provider invoices.
Address provider and staff concerns across departments (e.g., Case Management, Billing, HR, etc.).
Maintain regular communication with providers and office staff via email and phone.
Perform new hire orientations for providers and conduct re‑training as needed.
Work with Compliance/Credentialing to ensure provider compliance
Perform other duties as assigned by manager.
Our Mission We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Qualifications and other requirements
Bilingual Spanish/English a must
Bachelor’s Degree in related field preferred
Excellent interpersonal skills; the ability to interact with a broad spectrum of people
Ability to multitask and work in a fast‑paced environment
Self‑motivated with excellent work ethic.
Take the initiative and be a decision maker
Strong analytical skills
Strong typing skills and knowledge of Microsoft Office Suite
Physical Requirements of the Role
Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
The ability to observe details at close range (within a few feet of the observer).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Benefits Include
Comprehensive medical, dental, and vision coverage, and 401k with employer match
Short‑and long‑term disability coverage as well as life, flex spending, and commuter benefits
Paid time off, sick time, and holiday pay
Various Employee Discounts on Entertainment and Equipment
Educational reimbursement and referral bonuses
Structured initial training
Monthly administrative events and so much more!
Compensation Full‑time hourly non‑exempt $23‑$24 per hour
Hours In office, Monday‑Friday 9:00am‑5:30pm
#J-18808-Ljbffr
and the job listing Expires on March 19, 2026
Our Ideal Bilingual Spanish/English Provider Relations Coordinator Are you detailed oriented and enjoy meeting deadlines? Have great time management and organization skills? Want to work for a company that has a strong mission of helping children with special needs?
Job Summary Bilingual Spanish/English Provider Relations Coordinator
is to oversee service providers, monitor productivity/clinical fulfillment, performance, and serve as a liaison for providers and other internal departments.
Please note that this is not a remote position
Essential Duties and Responsibilities
Establish and maintain a supportive relationship with providers.
Coordinate with internal teams and providers to ensure timely, compliant documentation and service delivery per EI rules and regulations.
Communicate updates on EI regulations, service changes, and QA policies to providers.
Monitor and manage therapist productivity and caseloads.
Oversee provider performance, including conducting annual reviews.
Review reimbursements, bonus/overtime pay, and provider invoices.
Address provider and staff concerns across departments (e.g., Case Management, Billing, HR, etc.).
Maintain regular communication with providers and office staff via email and phone.
Perform new hire orientations for providers and conduct re‑training as needed.
Work with Compliance/Credentialing to ensure provider compliance
Perform other duties as assigned by manager.
Our Mission We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Qualifications and other requirements
Bilingual Spanish/English a must
Bachelor’s Degree in related field preferred
Excellent interpersonal skills; the ability to interact with a broad spectrum of people
Ability to multitask and work in a fast‑paced environment
Self‑motivated with excellent work ethic.
Take the initiative and be a decision maker
Strong analytical skills
Strong typing skills and knowledge of Microsoft Office Suite
Physical Requirements of the Role
Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
The ability to observe details at close range (within a few feet of the observer).
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Benefits Include
Comprehensive medical, dental, and vision coverage, and 401k with employer match
Short‑and long‑term disability coverage as well as life, flex spending, and commuter benefits
Paid time off, sick time, and holiday pay
Various Employee Discounts on Entertainment and Equipment
Educational reimbursement and referral bonuses
Structured initial training
Monthly administrative events and so much more!
Compensation Full‑time hourly non‑exempt $23‑$24 per hour
Hours In office, Monday‑Friday 9:00am‑5:30pm
#J-18808-Ljbffr