Surety Assistant Account Manager
HUB International, Anchorage, AK, United States
About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one‑of‑a‑kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
The Opportunity Assistant Account Manager – Surety is responsible for assisting Account Managers, Senior Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.
Duties & Responsibilities
Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager, Senior Account Manager or Producer
Review bond requests to verify for accuracy and request any additional supporting documents from insured.
Provides quality customer service to clients, team members, and carriers
Communicates with company personnel regarding the client’s needs and/or issues
Maintains an accurate suspense system on all items that require a response
Fields phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.
Responsible for scanning communications and documents
Input/maintain data on account management system and ancillary systems as required
Prepares and coordinates all transactions, paperwork, and internal processing for assigned accounts
Other reasonable duties as assigned
Qualifications
High School Diploma or equivalent
P & C Insurance Producer License
Knowledge / Skills / Abilities
Two or more years of office experience strongly preferred
Exceptional customer service skills
Excellent organizational, interpersonal, and communication skills
Proven ability to work in a successful team environment
Strong data entry skills
Proficient in Microsoft Word, Excel, Outlook, and internet utilization
Applied Agency Management System experience preferred but not required
Work Conditions And Physical Demands
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision on computer monitor.
EEO Statement HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Salary & Benefits The expected salary range for this position is $23 – $27 per hour depending on geographical location and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid‑time‑off benefits, and eligible bonuses, equity and commissions for some positions.
Join Us Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! We welcome ALL candidates, including veterans and people with disabilities, and are proud of our wonderfully diverse employee population.
Accessibility & Contact We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll‑free at (844) 300‑9193 or via email at USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use it to inquire about the status of applications.
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The Opportunity Assistant Account Manager – Surety is responsible for assisting Account Managers, Senior Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.
Duties & Responsibilities
Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager, Senior Account Manager or Producer
Review bond requests to verify for accuracy and request any additional supporting documents from insured.
Provides quality customer service to clients, team members, and carriers
Communicates with company personnel regarding the client’s needs and/or issues
Maintains an accurate suspense system on all items that require a response
Fields phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.
Responsible for scanning communications and documents
Input/maintain data on account management system and ancillary systems as required
Prepares and coordinates all transactions, paperwork, and internal processing for assigned accounts
Other reasonable duties as assigned
Qualifications
High School Diploma or equivalent
P & C Insurance Producer License
Knowledge / Skills / Abilities
Two or more years of office experience strongly preferred
Exceptional customer service skills
Excellent organizational, interpersonal, and communication skills
Proven ability to work in a successful team environment
Strong data entry skills
Proficient in Microsoft Word, Excel, Outlook, and internet utilization
Applied Agency Management System experience preferred but not required
Work Conditions And Physical Demands
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision on computer monitor.
EEO Statement HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Salary & Benefits The expected salary range for this position is $23 – $27 per hour depending on geographical location and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid‑time‑off benefits, and eligible bonuses, equity and commissions for some positions.
Join Us Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! We welcome ALL candidates, including veterans and people with disabilities, and are proud of our wonderfully diverse employee population.
Accessibility & Contact We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll‑free at (844) 300‑9193 or via email at USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use it to inquire about the status of applications.
#J-18808-Ljbffr