Logo
job logo

Account Executive

CipherHealth, LLC, New York, NY, United States


CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, CipherHealth drives better clinical results, operational efficiency, and financial sustainability, transforming healthcare one interaction at a time.

Account Executive

We are looking for a self‑motivated, driven, and passionate Executive Sales Professional to join our sales effort in the Health Systems space (acute care, ambulatory care, etc.) for our solutions and services. This role covers the full sales cycle, from lead identification through contract negotiation and signing, account transition to services, ongoing support, and follow‑on sales, including expansion, cross‑sell & upsell. This position reports to the Chief Sales Officer, or their designee. The ideal candidate has a passion for healthcare, a strong drive for success, process orientation, a demonstrated ability to identify, qualify and close new opportunities, and a documented track record of results. Please note that this is an Individual Contributor role.

Responsibilities

Run the full sales cycle from prospecting to close and contract execution

Lead executive‑level conversations with CMOs, CNOs, CFOs, and CIOs, connecting our solutions to their strategic goals

Meet and exceed quota; maintain a pipeline of 5X assigned quota in CRM at all times

Diagnose prospect challenges, build business cases, and develop clear ROI narratives that drive decisions

Build and execute multi‑threaded deal strategies — stakeholder mapping, objection handling, procurement navigation, and budget alignment

Develop research‑driven account plans that identify buying triggers, key stakeholders, and budget cycles

Prospect consistently within assigned territory using a disciplined, data‑informed approach

Collaborate with your SDR partner on joint outreach and account coverage plans

Drive expansion, cross‑sell, and upsell opportunities within existing accounts

Deliver accurate, stage‑appropriate forecasts to Sales leadership with supporting deal detail in CRM

Maintain real‑time CRM hygiene across all calls, meetings, stage changes, and close plan activity

Surface risks and blockers early, always paired with a recommended path forward

Partner with Solution Engineering, Customer Success, and Product to deliver tailored demos and proposals

Represent CipherHealth at industry conferences and clinical forums

Stay current on healthcare trends, regulatory shifts, and the competitive landscape

Qualifications

8–15 years of enterprise outside sales experience, with at least 5 years in acute care or health system environments

Proven quota attainment in complex, multi‑stakeholder deals with 6–18 month sales cycles

Ability to independently develop, advance, and close six‑figure deals

Executive presence and communication skills at the C‑suite level

CRM proficiency and disciplined pipeline management (Salesforce preferred)

Experience navigating health system procurement, legal, and compliance processes

Ability to travel 40–50% within the assigned territory

Preferred

Experience selling patient engagement, care coordination, or clinical workflow SaaS

Familiarity with value‑based care, HCAHPS, and hospital quality improvement

Background in consulting, clinical operations, or healthcare IT advisory

Trained in MEDDIC, Challenger Sale, or a comparable enterprise sales methodology

Compensation Base Salary: $130,000 - $150,000 + commissions and equity

At CipherHealth, we believe every candidate is unique and are dedicated to building an inclusive workplace. If your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate!

You will never be asked to conduct a text message interview, submit payment or share financial information to participate in our interview process. All emails from CipherHealth will come from "@cipherhealth.com" email addresses. Any emails from other email addresses are scams. If you suspect that you’ve been contacted by a scammer, we recommend you cease all communication and contact the FBI Internet Crime Complaint Center. If you’d like to verify the legitimacy of an email you’ve received from CipherHealth recruiting, forward it to careers@cipherhealth.com.

How We Invest In You

Healthcare that begins on your first day :

Generous company‑funding of our health, vision, and dental plans

HSA/FSA plans

Short and Long‑Term Disability

Life and Personal Accident Insurance

$40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases

Employee Assistance Program (EAP)

Adoption Assistance

Retirement:

401(k) at three months of employment — with a match upon enrollment!

Time away:

Discretionary PTO + 13 paid holidays

Parenthood: Competitive paid parental leave and flexible return to work policy

Recognition:

Generous Employee Referral Program — earn cash for each employee referral that is hired

Yearly Cipher‑versary stipend

Ci‑Phives — receive public kudos and gift cards from peers and managers

Culture:

CARE2 Values

Monthly All Teams Meetings

Employee Resource Groups such as Rainbow Room and BIPOC Group

Internal Webinars and robust onboarding / training programs

Remote‑first team: $50 per month reimbursement in your check for WFH expenses

You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in CipherHealth’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

#J-18808-Ljbffr