Remote Call Center Representative – AWL | Brownsville, TX
School Result, Brownsville, TX, United States
Job Summary
AWL is seeking
Remote Call Center Representatives
to join its Contact Center Team, connecting consumers looking for insurance products with licensed insurance agents in real time. This is a part-time, remote role based in Brownsville, TX, offering flexible schedules, advancement opportunities, and competitive pay starting at $14/hour.
No insurance license is required, as you will not be selling — instead, you’ll act as a concierge, helping consumers connect with agents and ensuring a positive experience.
Key Job Details
Job Title:
Remote Call Center Representative
Employer:
AWL (rated 3.0/5 stars)
Location:
Brownsville, TX (Remote, must reside locally or in surrounding areas)
Pay:
From $14 per hour
Job Type:
Part-Time
Contract Type:
Permanent
Schedule:
Set shifts, minimum 20 hours/week; Monday–Friday (7:00 AM–8:30 PM), Saturday (9:00 AM–6:00 PM), Sunday (11:00 AM–6:00 PM)
About AWL AWL is a nationwide company connecting consumers with insurance agents through its innovative contact center platform. The team values
positive communication, reliability, and customer-first service , offering employees training, tools, and opportunities for advancement.
Key Responsibilities
Handle inbound and outbound calls with consumers seeking insurance rate comparisons
Ask qualifying questions to connect consumers with the right insurance agent
Complete follow-up calls to ensure customer satisfaction
Record information about consumer experiences accurately
Communicate frequently with leadership and team members via chat
Maintain professionalism and courtesy during escalated situations
Candidate Requirements
Must reside in Brownsville, TX or surrounding areas
Superior verbal communication skills; energetic and clear phone presence
Strong written communication skills (spelling, grammar, punctuation)
Competent computer literacy and ability to multi-task
Comfortable with high call volume (calls averaging 3 minutes, ~5 seconds apart)
Punctual, dependable, and receptive to coaching
Must maintain a quiet background (no background noise allowed on calls)
Technical setup required:
Personal computer with webcam (for first two days of training)
High-speed internet, ethernet cord, compatible headset, and mouse
AWL provides a laptop after training
Benefits
Competitive pay: From $14/hour
Flexible schedule
Opportunities for advancement within AWL
Comprehensive two-week virtual training provided
Supportive team environment
Application Process How to Apply:
Submit your application via AWL’s recruitment channels.
Ensure you meet location and technical requirements.
Shortlisted candidates will be contacted for interview.
CLICK HERE TO APPLY
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Remote Call Center Representatives
to join its Contact Center Team, connecting consumers looking for insurance products with licensed insurance agents in real time. This is a part-time, remote role based in Brownsville, TX, offering flexible schedules, advancement opportunities, and competitive pay starting at $14/hour.
No insurance license is required, as you will not be selling — instead, you’ll act as a concierge, helping consumers connect with agents and ensuring a positive experience.
Key Job Details
Job Title:
Remote Call Center Representative
Employer:
AWL (rated 3.0/5 stars)
Location:
Brownsville, TX (Remote, must reside locally or in surrounding areas)
Pay:
From $14 per hour
Job Type:
Part-Time
Contract Type:
Permanent
Schedule:
Set shifts, minimum 20 hours/week; Monday–Friday (7:00 AM–8:30 PM), Saturday (9:00 AM–6:00 PM), Sunday (11:00 AM–6:00 PM)
About AWL AWL is a nationwide company connecting consumers with insurance agents through its innovative contact center platform. The team values
positive communication, reliability, and customer-first service , offering employees training, tools, and opportunities for advancement.
Key Responsibilities
Handle inbound and outbound calls with consumers seeking insurance rate comparisons
Ask qualifying questions to connect consumers with the right insurance agent
Complete follow-up calls to ensure customer satisfaction
Record information about consumer experiences accurately
Communicate frequently with leadership and team members via chat
Maintain professionalism and courtesy during escalated situations
Candidate Requirements
Must reside in Brownsville, TX or surrounding areas
Superior verbal communication skills; energetic and clear phone presence
Strong written communication skills (spelling, grammar, punctuation)
Competent computer literacy and ability to multi-task
Comfortable with high call volume (calls averaging 3 minutes, ~5 seconds apart)
Punctual, dependable, and receptive to coaching
Must maintain a quiet background (no background noise allowed on calls)
Technical setup required:
Personal computer with webcam (for first two days of training)
High-speed internet, ethernet cord, compatible headset, and mouse
AWL provides a laptop after training
Benefits
Competitive pay: From $14/hour
Flexible schedule
Opportunities for advancement within AWL
Comprehensive two-week virtual training provided
Supportive team environment
Application Process How to Apply:
Submit your application via AWL’s recruitment channels.
Ensure you meet location and technical requirements.
Shortlisted candidates will be contacted for interview.
CLICK HERE TO APPLY
Join Our Official Channels for more Jobs & Scholarship No comment's at the moment!, Be the first to post a comment.
#J-18808-Ljbffr