Vertical Account Manager, Healthcare, Spectrum Business
Spectrum, Florida, NY, United States
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum’s reputation for trusted solutions in the healthcare market.
How You Will Make An Impact
Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts
Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business
Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards
Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed
Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary
Stay informed about service pricing, processes and promotions by completing required training sessions
Attend sales meetings and training programs to enhance knowledge and skills
Working Conditions
Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle
Required Qualifications Education
High school diploma or equivalent from an accredited organization (GED)
Experience
Account management experience in healthcare or related field
Skills
Read, write, speak and understand English
Thorough understanding of HIPAA and compliance requirements
Proven ability to meet a $3,000 monthly revenue quota
Experience managing around 300 named accounts as an account manager
Proficiency with ICOMS/CSG or other billing systems
Strong verbal, written and interpersonal communication skills
Ability to travel up to 30 percent of the time to assigned territoriesValid and active State driver’s license with safe driving record
Preferred Qualifications Education
Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
Experience
5+ years of strategic account sales or account management experience
5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management
Skills
Experience as a successful internal “hunter” in sales or telesales
Salesforce proficiency
Aptitude for learning Spectrum’s product suite
Industry knowledge and strong attitude
Proficiency in Microsoft Word, Excel and PowerPoint
SCM280 2026-70436 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr
Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum’s reputation for trusted solutions in the healthcare market.
How You Will Make An Impact
Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts
Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business
Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards
Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed
Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary
Stay informed about service pricing, processes and promotions by completing required training sessions
Attend sales meetings and training programs to enhance knowledge and skills
Working Conditions
Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle
Required Qualifications Education
High school diploma or equivalent from an accredited organization (GED)
Experience
Account management experience in healthcare or related field
Skills
Read, write, speak and understand English
Thorough understanding of HIPAA and compliance requirements
Proven ability to meet a $3,000 monthly revenue quota
Experience managing around 300 named accounts as an account manager
Proficiency with ICOMS/CSG or other billing systems
Strong verbal, written and interpersonal communication skills
Ability to travel up to 30 percent of the time to assigned territoriesValid and active State driver’s license with safe driving record
Preferred Qualifications Education
Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
Experience
5+ years of strategic account sales or account management experience
5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management
Skills
Experience as a successful internal “hunter” in sales or telesales
Salesforce proficiency
Aptitude for learning Spectrum’s product suite
Industry knowledge and strong attitude
Proficiency in Microsoft Word, Excel and PowerPoint
SCM280 2026-70436 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr