Logo
job logo

Strategic CX Renewal Director - SaaS Growth & Retention

NICE, Salt Lake City, UT, United States


A leading software firm is seeking a Director of Renewal Management to oversee the entire renewal lifecycle, ensuring high-quality customer engagements and improved retention of recurring revenue. In this strategic role, you will work with cross-functional teams to drive efficient processes and mentor a talented renewal management team. The ideal candidate will have over 10 years of experience in SaaS environments and a strong track record of exceeding renewal targets. #J-18808-Ljbffr