Public Benefits Specialist
State of Oregon, La Grande, OR, United States
Initial Posting Date:
03/12/2026
Application Deadline:
03/26/2026
Agency:
Department of Human Services
Salary Range:
$4,519 - $5,988
Position Type:
Employee
Position Title:
Public Benefits Specialist
Job Description The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Turn compassion into impact. Join the team supporting Oregon’s most essential needs.
As a Public Benefits Specialist, you will work in the
La Grande Branch
assisting Oregonians
in-person.
La Grande is in rural eastern Oregon.
Summary of Duties
Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
Assess client family strengths and needs, connecting families to other resources and programs.
Update narrative report summarizing new information from client and collateral sources.
Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
A valid driver’s license and acceptable driving record are required for this position.
Essential Attributes
Prior experience working in a human or social services setting, interviewing customers, experience should include phone interviews.
Experience using basic mathematics in a professional setting with a high accuracy rate.
Experience preparing and maintaining thorough client records and narratives.
Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
Working Conditions
Work is conducted in offices and other program sites.
May interact with clients who are under emotional or financial stress.
May require sitting at a terminal or telephone for prolonged periods of the workday.
This position works in the storefront office.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference Veterans’ and Oregon National Guard preference:
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
General Information
This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
Email: yvette.c.medford@odhs.oregon.gov
Phone (call or text): 541-709-0306
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
#J-18808-Ljbffr
03/12/2026
Application Deadline:
03/26/2026
Agency:
Department of Human Services
Salary Range:
$4,519 - $5,988
Position Type:
Employee
Position Title:
Public Benefits Specialist
Job Description The Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Turn compassion into impact. Join the team supporting Oregon’s most essential needs.
As a Public Benefits Specialist, you will work in the
La Grande Branch
assisting Oregonians
in-person.
La Grande is in rural eastern Oregon.
Summary of Duties
Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
Assess client family strengths and needs, connecting families to other resources and programs.
Update narrative report summarizing new information from client and collateral sources.
Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).
Minimum Qualifications
One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
An equivalent combination of education, training, and experience relative to the class concept.
A valid driver’s license and acceptable driving record are required for this position.
Essential Attributes
Prior experience working in a human or social services setting, interviewing customers, experience should include phone interviews.
Experience using basic mathematics in a professional setting with a high accuracy rate.
Experience preparing and maintaining thorough client records and narratives.
Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
Working Conditions
Work is conducted in offices and other program sites.
May interact with clients who are under emotional or financial stress.
May require sitting at a terminal or telephone for prolonged periods of the workday.
This position works in the storefront office.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference Veterans’ and Oregon National Guard preference:
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
General Information
This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
Email: yvette.c.medford@odhs.oregon.gov
Phone (call or text): 541-709-0306
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
#J-18808-Ljbffr