Customer Service Representative
PGT Trucking, Aliquippa, PA, United States
Join a fast-paced and energetic workplace where you can build a rewarding career!
With more than 40 years of transportation experience, PGT Holdings is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
Why Join Us
You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.
Job Description
Solicits, processes, and coordinates scheduling of shipments from existing and new customers.
Handles telephone calls and emails from customers concerning problems with or complaints about service.
Uses knowledge and judgement to strategically book freight for our terminals.
Forms personal relationships with customers to maintain ownership of key accounts.
Leverages technology to ensure internal freight needs are met.
Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments.
What You Need To Succeed
High School Diploma or GED required. Associates or Bachelors strongly preferred.
0-5 year of experience in Transportation.
0-5 years of management experience.
Customer Service, Detailed Oriented, and Sense of Urgency Mentality
Must have attention to detail and the ability to multi-task
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With more than 40 years of transportation experience, PGT Holdings is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
Why Join Us
You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.
Job Description
Solicits, processes, and coordinates scheduling of shipments from existing and new customers.
Handles telephone calls and emails from customers concerning problems with or complaints about service.
Uses knowledge and judgement to strategically book freight for our terminals.
Forms personal relationships with customers to maintain ownership of key accounts.
Leverages technology to ensure internal freight needs are met.
Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments.
What You Need To Succeed
High School Diploma or GED required. Associates or Bachelors strongly preferred.
0-5 year of experience in Transportation.
0-5 years of management experience.
Customer Service, Detailed Oriented, and Sense of Urgency Mentality
Must have attention to detail and the ability to multi-task
#J-18808-Ljbffr