Leasing Specialist (Luxury High Rise, North Hills)
Kane Realty Corporation, Raleigh, NC, United States
Who We Are
At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team.
As a Leasing Specialist, you are the primary Sales & Marketing associate for a large-scale business venture that has the potential to redefine part of this exciting, dynamic city, and be an icon for generations. You are an enthusiastic, outgoing, and creative thinker who is passionate about people and building new relationships. You will play an essential role in leading efforts in advertising and marketing, touring and greeting new prospects, and ensuring that all follow-up and closing procedures are being followed in order to boost occupancy and provide an extraordinary resident experience.
How This Role Creates Value Leasing
Greet and tour new prospects and build quality, long-term relationships with all those you come in contact with.
Maintain thorough and accurate records of all in-person, telephone, and digital communication and manage CRM software to ensure that follow-ups are conducted and all questions and requests are answered in a timely and professional manner.
Qualify new and prospective residents in accordance with company and property policies and Fair Housing laws.
Recommend and implement scheduled rent increases, rent specials and/or concessions.
Manage upcoming vacancies and turnover information.
Support Resident Relations and Maintenance teams to ensure that units are ready for move-in and meet company standards.
Complete daily, weekly, and monthly leasing reports to keep owners and investors apprised of on-site activity.
Marketing
Lead marketing strategies to generate traffic, devising innovative and creative ways to attract and retain potential and current residents.
Prepare monthly marketing and outreach calendar and plan and execute all activities and events to source new qualified leads.
Manage all social media accounts and post content regularly.
Maintain constant understanding of market dynamics in order to determine optimum rent levels and conduct monthly market surveys and visit competing properties regularly.
Other
Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those who with you interact.
Support the Resident Relations team to ensure resident satisfaction and help boost retention and reputation management scoring. Regularly attend and participate in resident functions and events.
Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community.
Serve as a utility player, ready to jump in at a moment's notice to help out wherever needed.
Establish and maintain relationships with third party clients, investors, suppliers, vendors, and others partnering with the property.
Who You Are
Outgoing, friendly, and energetic with a passion for delivering exceptional customer service.
Strong interpersonal skills with the ability to confidently engage with residents, prospects, and guests in a variety of settings.
Creative and innovative, with an understanding of social media and modern marketing platforms.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Proactive and solutions-oriented, with the ability to anticipate needs and take initiative.
Professional, polished presentation consistent with the elevated standards of the community.
Ability to multitask while delivering a high level of personalized service to a discerning resident and prospect demographic.
What You Offer
At least 1 year of professional experience, preferably in hospitality, retail, real estate, customer service, or sales; luxury community experience preferred.
Motivated, organized self-starter who works well both independently and as part of a team.
Ability to quickly learn and apply industry standards and property management systems.
Proficiency in Microsoft Office Suite, including Excel; Yardi or Entrata experience preferred.
Weekend availability required, including Saturdays, as well as occasional evening or after-hours events.
College degree preferred.
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As a Leasing Specialist, you are the primary Sales & Marketing associate for a large-scale business venture that has the potential to redefine part of this exciting, dynamic city, and be an icon for generations. You are an enthusiastic, outgoing, and creative thinker who is passionate about people and building new relationships. You will play an essential role in leading efforts in advertising and marketing, touring and greeting new prospects, and ensuring that all follow-up and closing procedures are being followed in order to boost occupancy and provide an extraordinary resident experience.
How This Role Creates Value Leasing
Greet and tour new prospects and build quality, long-term relationships with all those you come in contact with.
Maintain thorough and accurate records of all in-person, telephone, and digital communication and manage CRM software to ensure that follow-ups are conducted and all questions and requests are answered in a timely and professional manner.
Qualify new and prospective residents in accordance with company and property policies and Fair Housing laws.
Recommend and implement scheduled rent increases, rent specials and/or concessions.
Manage upcoming vacancies and turnover information.
Support Resident Relations and Maintenance teams to ensure that units are ready for move-in and meet company standards.
Complete daily, weekly, and monthly leasing reports to keep owners and investors apprised of on-site activity.
Marketing
Lead marketing strategies to generate traffic, devising innovative and creative ways to attract and retain potential and current residents.
Prepare monthly marketing and outreach calendar and plan and execute all activities and events to source new qualified leads.
Manage all social media accounts and post content regularly.
Maintain constant understanding of market dynamics in order to determine optimum rent levels and conduct monthly market surveys and visit competing properties regularly.
Other
Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those who with you interact.
Support the Resident Relations team to ensure resident satisfaction and help boost retention and reputation management scoring. Regularly attend and participate in resident functions and events.
Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community.
Serve as a utility player, ready to jump in at a moment's notice to help out wherever needed.
Establish and maintain relationships with third party clients, investors, suppliers, vendors, and others partnering with the property.
Who You Are
Outgoing, friendly, and energetic with a passion for delivering exceptional customer service.
Strong interpersonal skills with the ability to confidently engage with residents, prospects, and guests in a variety of settings.
Creative and innovative, with an understanding of social media and modern marketing platforms.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Proactive and solutions-oriented, with the ability to anticipate needs and take initiative.
Professional, polished presentation consistent with the elevated standards of the community.
Ability to multitask while delivering a high level of personalized service to a discerning resident and prospect demographic.
What You Offer
At least 1 year of professional experience, preferably in hospitality, retail, real estate, customer service, or sales; luxury community experience preferred.
Motivated, organized self-starter who works well both independently and as part of a team.
Ability to quickly learn and apply industry standards and property management systems.
Proficiency in Microsoft Office Suite, including Excel; Yardi or Entrata experience preferred.
Weekend availability required, including Saturdays, as well as occasional evening or after-hours events.
College degree preferred.
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