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Inside Sales Associate

Conklin Metal Industries, Charlotte, NC, United States


Location:

2111 Distribution Center Drive, Charlotte, NC 28269

Build Relationships. Drive Sales. Grow Your Career.

Conklin Metal Industries is looking for a

driven, relationship-focused Inside Sales Associate

to join our growing

Charlotte branch team .

This role is perfect for someone who enjoys

working with customers, solving problems, and driving sales results in a fast-paced environment . You will work closely with Territory Managers and customers to deliver exceptional service while identifying opportunities to grow business and strengthen relationships.

If you enjoy

winning business, helping customers succeed, and being part of a high-energy team , this is a great opportunity to build a long-term sales career.

About Conklin Metal Industries Founded in

1874 , Conklin Metal Industries is a

fourth-generation, family‑owned distributor

of sheet metal, HVAC, and duct fabrication supplies.

With

17 branches across the Southeast , we partner with HVAC contractors, mechanical contractors, and fabricators to provide the products and expertise they need to succeed.

At Conklin, our culture is built around

integrity, initiative, communication, and creating fans . We invest in our people and believe great relationships drive great business.

What You’ll Do As an Inside Sales Associate, you will be a key contributor to the branch’s success by supporting customers and driving daily sales activity.

Responsibilities Include

Supporting Territory Managers with quotes, order entry, and product sourcing

Handling inbound customer sales via phone, email, and walk‑in customers

Building strong relationships by delivering fast, knowledgeable customer service

Making outbound calls to existing customers to support sales and delivery schedules

Identifying opportunities to grow customer accounts and increase sales

Serving as a product resource and trusted advisor to customers

Coordinating communication between customers, sales, and the branch team

Assisting with new customer setup and onboarding

Monitoring customer buying patterns and identifying sales opportunities

Partnering with inventory and purchasing teams to ensure product availability

Supporting new product setup and item maintenance

Working cross‑functionally with credit and internal teams to support customers

What the Role Looks Like This position is primarily based in a

business‑casual office environment , with regular interaction in the warehouse and with customers.

You Will Use Systems Including

Prophet 21 (P21) ERP system

Microsoft Outlook, Excel, and other Office tools

Phone and email communication with customers and internal teams

The role is ideal for someone who enjoys

fast decision‑making, problem solving, and building strong customer relationships .

What We’re Looking For We’re looking for someone who is

customer‑focused, energetic, and sales‑driven .

Preferred Qualifications Include

Strong communication and relationship‑building skills

A sales mindset with the ability to identify opportunities and grow accounts

Ability to thrive in a fast‑paced, team‑oriented environment

Strong organization and multitasking skills

High attention to detail and accuracy in order entry

Proficiency in Microsoft Office (Outlook, Excel, Word)

Experience with ERP systems (Prophet 21 preferred)

Willingness to jump in and support the team wherever needed

Schedule Monday – Friday Day Shift Monday-Thursday 7AM-4PM; Friday - 7AM-2PM

Why Join Conklin Metal Industries?

150+ year‑old family‑owned company with strong stability

A team culture focused on relationships and results

Opportunities to grow into Outside Sales or leadership roles

Exposure to a wide range of customers and products

A company where your contributions truly make an impact

At Conklin, we believe great people build great businesses — and we’re committed to helping our team members grow and succeed.

Additional Information This job description is not intended to be all‑inclusive. Employees may be asked to perform other duties as needed.

Conklin Metal Industries is an Equal Opportunity Employer and considers all qualified applicants without regard to protected status.

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