Credit & Collections Specialist
Karl Storz Endoscopy, El Segundo, CA, United States
This role will be on a hybrid schedule at our office in El Segundo, CA
We are seeking a results-driven
Credit & Collections Specialist
to manage a portfolio of customer accounts, drive timely cash collections, and minimize risk in a fast-paced, high-volume environment.
What You'll Do
Own and manage assigned customer accounts; collect on past‑due receivables
Proactively follow up with customers and document all collection activity
Resolve billing discrepancies, disputes, unapplied payments, and reconciliations
Manage account holds/releases, adjustments, refunds, and credit requests
Analyze portfolio data and reports to track performance and risks
Partner cross‑functionally and reconcile delinquent accounts as needed
Support process improvements, cross‑training, and ad hoc projects
What You Bring
3+ years
of Credit & Collections experience
Experience with
SAP
or similar ERP systems
Strong negotiation, communication, and customer service skills
High attention to detail with strong organization and urgency
Proficiency in
Microsoft Excel, Word, and Windows
Associate or bachelor's degree (or equivalent experience)
Preferred
5+ years
collections experience managing large portfolios (100+ accounts)
Bachelor's degree in finance or accounting
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting‑edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it's not just about the tools we create, it's about the lives we change together.
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We are seeking a results-driven
Credit & Collections Specialist
to manage a portfolio of customer accounts, drive timely cash collections, and minimize risk in a fast-paced, high-volume environment.
What You'll Do
Own and manage assigned customer accounts; collect on past‑due receivables
Proactively follow up with customers and document all collection activity
Resolve billing discrepancies, disputes, unapplied payments, and reconciliations
Manage account holds/releases, adjustments, refunds, and credit requests
Analyze portfolio data and reports to track performance and risks
Partner cross‑functionally and reconcile delinquent accounts as needed
Support process improvements, cross‑training, and ad hoc projects
What You Bring
3+ years
of Credit & Collections experience
Experience with
SAP
or similar ERP systems
Strong negotiation, communication, and customer service skills
High attention to detail with strong organization and urgency
Proficiency in
Microsoft Excel, Word, and Windows
Associate or bachelor's degree (or equivalent experience)
Preferred
5+ years
collections experience managing large portfolios (100+ accounts)
Bachelor's degree in finance or accounting
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting‑edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it's not just about the tools we create, it's about the lives we change together.
#J-18808-Ljbffr