Bankruptcy Collections Specialist
Blaze Credit Union, Saint Paul, MN, United States
Description
Role : The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws and Blaze policies and procedures.
Major Duties and Responsibilities
Responsible for overseeing and processing bankruptcy notices, petitions, reaffirmations, discharges and dismissals while managing deadlines through court dockets and internal requirements
Prepare, review and file reaffirmation agreements, proof of claims, motions with our legal counsel while ensuring all internal systems maintain accurate status of bankruptcy and compliance with FCRA and bankruptcy regulations
Work alongside our legal counsel on all cases to ensure petitions, agreements, claims and motions are completed within procedure timeline requirements to protect Blaze’s financial interests
Ensure all internal systems, databases (PACER, etc.) and spreadsheets have accurate statuses and are being managed timely with queue completions
Verify and calculate loan balances, delinquency information, interest rates, payment amount changes and loan modifications within the proposed plan or modifications
Assist Collectors with escalated bankruptcy related questions and member calls
Respond to all member and employee questions regarding bankruptcy cases
Oversee trustee payment postings and ensure loan accounts are set up according to confirmed plans
Reviews accounts for action relating to motions due to delinquency or no payments within our outside of confirmed bankruptcy plans
Keep abreast of all related federal and state collection laws, bankruptcy laws, etc. and advise management on the impact of any related changes
Assist the Collections Management team as needed with updates or tasks needing completion identified through the Mortgage Watch List Committee
Review and develop bankruptcy procedures to ensure compliance and accuracy of processes
Evaluates present collection methods and offers suggestions to improve efficiencies to further minimize loss to the credit union
Easily adapt to change and embrace new ideas
Prioritize and manage multiple demands
Meet key performance goals
Adhere to all current and/or future policies, procedures, and guidelines
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation
Requirements
Experience/Education/Certifications/Licenses
High School degree or equivalent
Minimum of two to five (2-5) years’ experience in bankruptcy collections
Demonstrated Knowledge
Proficient in Microsoft Office, PACER and EBN systems a must
Strong understanding of bankruptcy law, regulations and court procedures and requirements
Strong attention to detail, organizational skills and ability to work under tight deadlines
Intermediate knowledge of collections best practices, procedures, and regulations
Verbal and written communication skills
Able to perform basic mathematical calculations
Multi-tasking ability
Communication Skills
Ability to interact/respond to members/staff politely and professionally based on a general 'script'; written communications are templated.
Physical Requirements
Ability to sit for long periods; answer calls; operate computer; limited travel.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $31.93 - $36.06/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
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Role : The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws and Blaze policies and procedures.
Major Duties and Responsibilities
Responsible for overseeing and processing bankruptcy notices, petitions, reaffirmations, discharges and dismissals while managing deadlines through court dockets and internal requirements
Prepare, review and file reaffirmation agreements, proof of claims, motions with our legal counsel while ensuring all internal systems maintain accurate status of bankruptcy and compliance with FCRA and bankruptcy regulations
Work alongside our legal counsel on all cases to ensure petitions, agreements, claims and motions are completed within procedure timeline requirements to protect Blaze’s financial interests
Ensure all internal systems, databases (PACER, etc.) and spreadsheets have accurate statuses and are being managed timely with queue completions
Verify and calculate loan balances, delinquency information, interest rates, payment amount changes and loan modifications within the proposed plan or modifications
Assist Collectors with escalated bankruptcy related questions and member calls
Respond to all member and employee questions regarding bankruptcy cases
Oversee trustee payment postings and ensure loan accounts are set up according to confirmed plans
Reviews accounts for action relating to motions due to delinquency or no payments within our outside of confirmed bankruptcy plans
Keep abreast of all related federal and state collection laws, bankruptcy laws, etc. and advise management on the impact of any related changes
Assist the Collections Management team as needed with updates or tasks needing completion identified through the Mortgage Watch List Committee
Review and develop bankruptcy procedures to ensure compliance and accuracy of processes
Evaluates present collection methods and offers suggestions to improve efficiencies to further minimize loss to the credit union
Easily adapt to change and embrace new ideas
Prioritize and manage multiple demands
Meet key performance goals
Adhere to all current and/or future policies, procedures, and guidelines
Other Duties
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
Regular and predictable attendance
Perform other duties as assigned to support effective department operation
Requirements
Experience/Education/Certifications/Licenses
High School degree or equivalent
Minimum of two to five (2-5) years’ experience in bankruptcy collections
Demonstrated Knowledge
Proficient in Microsoft Office, PACER and EBN systems a must
Strong understanding of bankruptcy law, regulations and court procedures and requirements
Strong attention to detail, organizational skills and ability to work under tight deadlines
Intermediate knowledge of collections best practices, procedures, and regulations
Verbal and written communication skills
Able to perform basic mathematical calculations
Multi-tasking ability
Communication Skills
Ability to interact/respond to members/staff politely and professionally based on a general 'script'; written communications are templated.
Physical Requirements
Ability to sit for long periods; answer calls; operate computer; limited travel.
Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
The salary range for this position is: $31.93 - $36.06/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement.
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