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Family Advisor | Community Outreach & Engagement

Heartwood Preserve, Trinity, FL, United States


Family Advisor | Community Outreach & Engagement Mission-driven role connecting families with natural burial and land conservation.

Full-Time | Trinity, Florida About Heartwood Preserve Heartwood Preserve Conservation Cemetery is a 41-acre naturepreserveand conservation cemetery dedicated to protecting Florida’s native ecosystems while offering environmentally responsible natural burial. Our work allows families to honor loved ones while permanently preserving land for future generations.

Heartwood Preserve exists to protect and restore native Florida ecosystems while offering families a meaningful alternative to conventional burial. We are a small, innovativebusinesswith a strong environmental and social ethic and a commitment to education, conservation, and community engagement.

About the Role We areseekinga compassionate and motivated Family Advisor to join our team. This role combines family advising, community outreach, and mission-driven marketing to help more people learn about and choose natural burial.

The position is ideal for someone who enjoys connecting with people, communicating meaningful ideas, and helping families make thoughtful end-of-life decisions. The Family AdvisorrepresentsHeartwood Preserve in one-on-one conversations, community presentations, and educational tours of the preserve.

Key Responsibilities Family Advising & Client Services

Meet with familiesregardingpre-need and at-need burial arrangements

Guide families through natural burial options with empathy and clarity

Support families in making informed burial arrangement decisions

Conduct guided tours of the preserve and cemetery

Respond to phone, email, and visitor inquiries

Prepare contracts andmaintainaccurateclient records

Assistwith burial services and relatedlogistics

Outreach & Community Engagement

Implement outreach and marketing initiatives

Represent Heartwood Preserve at community events and presentations

Helpcoordinate tours, educational events, and workshops

Collaborate with marketing partners on newsletters, social media, and communications

Build relationships with community partners and aligned organizations

EssentialSkillsand Qualifications

Compassionate communication and ability to discuss end-of-life planning with empathy

Strong relationship-building skills with families, visitors, and community partners

Confidence inpublic speaking and leading small group tours or presentations

Strong organization and attention to detail

Clear written communication for email, newsletters, and outreach materials

Ability to manage multiple responsibilities within a small team, working both independently and collaboratively

Proficiencywithoffice software, email platforms, and CRM or database systems

Two years of college coursework

Alignment with the mission of natural burial and environmental stewardship

Job Requirements

Includesevening or weekend events and travelthroughoutthe Tampa Bayarea

Must havereliable transportationand livewithin commuting distance of Trinity FL

This is not a remotework position

Includes regular time bothindoors and outdoors, including walkingon natural terrain

Candidates may come from a variety of professional backgrounds.May include:

Client advising or consultative sales

Counseling, social work, or pastoral care

Marketing or communications

Event planning or public engagement

Community outreach or nonprofit work

Environmental education or conservation organizations

Funeral service, hospice, or grief support

Preferred (Not Required)

Bilingual (Spanish/English) skills a plus

Familiarity with end-of-life planning or funeral services

Knowledge of Florida'snaturalenvironmentor conservation practices

Experience with CRM systems or client databases

Experience planning events, workshops, or educational programs

Bachelor’s degree or equivalent

Salary Range $19 - 21hourly,plus bonuses

How to Apply We encourage candidates to learn about our mission before applying:

https://heartwoodpreserve.com/

Please send your resume and cover letter to: info@heartwoodpreserve.com

In your cover letter, briefly share what interests you about natural burial and why you feel drawn to this work.We look forward tolearning more about you.

Please do not callregardingthis position.

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