Customer Service Representative
Entertainment Travel Associates, Miami, FL, United States
Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description Position Overview The Customer Service Representative assists customers with inquiries and service requests while ensuring a positive customer experience and maintaining strong client relationships.
Key Responsibilities
Respond to customer inquiries in a timely and professional manner
Provide accurate information about products, services, or promotions
Resolve customer concerns or elevate issues when necessary
Maintain records of customer interactions
Support customer satisfaction and engagement initiatives
Qualifications
Strong communication and interpersonal skills
Customer-focused mindset and problem-solving abilities
Ability to remain professional and patient when assisting customers
Strong organizational and multitasking skills
Basic computer proficiency
Team-oriented attitude
Additional Information
Competitive salary ($50,000 – $54,000 per year)
Professional development and career growth opportunities
Collaborative and supportive work environment
Opportunity to develop valuable communication and project coordination skills
Full-time position with a stable schedule and long-term advancement potential
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Job Description Position Overview The Customer Service Representative assists customers with inquiries and service requests while ensuring a positive customer experience and maintaining strong client relationships.
Key Responsibilities
Respond to customer inquiries in a timely and professional manner
Provide accurate information about products, services, or promotions
Resolve customer concerns or elevate issues when necessary
Maintain records of customer interactions
Support customer satisfaction and engagement initiatives
Qualifications
Strong communication and interpersonal skills
Customer-focused mindset and problem-solving abilities
Ability to remain professional and patient when assisting customers
Strong organizational and multitasking skills
Basic computer proficiency
Team-oriented attitude
Additional Information
Competitive salary ($50,000 – $54,000 per year)
Professional development and career growth opportunities
Collaborative and supportive work environment
Opportunity to develop valuable communication and project coordination skills
Full-time position with a stable schedule and long-term advancement potential
#J-18808-Ljbffr