PARTS COUNTER SALES
LaFontaine Automotive Group, Lansing, MI, United States
Position Summary
The Parts Sales Associate sells parts to all available customers over the counter, through the shop or on the telephone. Must present a professional appearance.
Essential Duties And Responsibilities
Assist walk‑in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers. Set up orders for daily shipment, delivery, or pick‑up.
Verify “will‑call” and “back‑order” files weekly, return to vendors or stock items not required. Assist the parts sales associate at the service counter as necessary.
Order parts not in stock as approved by the Parts Manager.
Notify the customer and the Service Department when the parts arrive. Accept cash and credit payments, keeping the cash register accurate.
Assist with organization and cleanliness of parts department.
Receive and stock incoming inventory. Verify receipts against purchase orders.
Assist with periodic inventory vehicle counts as directed by supervisor.
Ensure merchandise displays are stocked, clean and appealing to customers.
Complete all training as directed by supervisor.
Follow policies and procedures as set forth in the Employee Handbook. Perform any other duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities Required
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to work well with the public.
Ability to use a personal computer and applications including word processing and spreadsheet applications.
Compensation and Benefits
Medical, Dental, Vision, Life, paid vacation, and 401K.
Growth oriented with advancement opportunities.
Core Values
Accountability
Responsibility
Respect
Communication
Teamwork
Passion
Our Mission Is To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.
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Essential Duties And Responsibilities
Assist walk‑in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers. Set up orders for daily shipment, delivery, or pick‑up.
Verify “will‑call” and “back‑order” files weekly, return to vendors or stock items not required. Assist the parts sales associate at the service counter as necessary.
Order parts not in stock as approved by the Parts Manager.
Notify the customer and the Service Department when the parts arrive. Accept cash and credit payments, keeping the cash register accurate.
Assist with organization and cleanliness of parts department.
Receive and stock incoming inventory. Verify receipts against purchase orders.
Assist with periodic inventory vehicle counts as directed by supervisor.
Ensure merchandise displays are stocked, clean and appealing to customers.
Complete all training as directed by supervisor.
Follow policies and procedures as set forth in the Employee Handbook. Perform any other duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities Required
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to work well with the public.
Ability to use a personal computer and applications including word processing and spreadsheet applications.
Compensation and Benefits
Medical, Dental, Vision, Life, paid vacation, and 401K.
Growth oriented with advancement opportunities.
Core Values
Accountability
Responsibility
Respect
Communication
Teamwork
Passion
Our Mission Is To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.
#J-18808-Ljbffr