Account Manager - State Farm Agent Team Member
State Farm, Ann Arbor, MI, United States
Benefits
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
About the Agency We’re an award-winning State Farm agency (opened 2023) built around strong customer care, high performance, and a supportive team culture. We’re also committed to making a meaningful local impact through community involvement and partnerships, including organizations such as the Jim Toy Community Center, Safe House Ann Arbor, Gift of Life Michigan, and the Ann Arbor Symphony Orchestra.
Our environment is positive, productive, high-energy, and rewarding. People here work hard, support each other, and celebrate wins together.
Why This Role As an Account Manager, you’ll be a key part of daily operations and customer success. You’ll build relationships, conduct proactive reviews, resolve issues, and drive growth by recommending the right insurance products at the right time. This is a great fit for someone who enjoys people, is comfortable with sales conversations, and wants long-term career growth.
Growth Path Option This position can be aligned with the State Farm Agent Aspirant Program for candidates interested in developing toward future agency ownership.
What You’ll Do
Develop and maintain customer relationships to drive retention, referrals, and growth
Conduct policy reviews and identify gaps, discounts, and coverage opportunities
Recommend, explain, quote, and sell insurance products to warm leads and cold prospects
Resolve customer questions and escalated/complex service issues with ownership and follow-through
Proactively follow up on quotes, renewals, and service opportunities to hit activity and sales goals
Track results and progress toward goals (quotes, closes, retention, follow-up cadence)
Support local marketing/community efforts that build visibility and trust
What We’re Looking For
Experience in sales, account management, or customer-facing roles (insurance/financial services is a plus)
Strong communication and interpersonal skills; able to build rapport quickly
Goal-oriented with consistent follow-through and comfort in consultative sales conversations
Organized, responsive, and able to manage multiple customer needs in a fast-paced setting
Team-first attitude with a strong work ethic
Insurance license preferred or willingness to obtain one within a specified timeframe
Interest in leadership development is a plus (especially for Aspirant-track candidates)
Compensation & Benefits
Competitive compensation with performance-based incentives
PTO
Monthly health stipend
Chiropractic benefits (weekly adjustments and consultations for eight weeks)
Personal and professional development opportunities
Hiring bonus for licensed candidates (if applicable)
Strong focus on work-life balance and a supportive team culture
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
About the Agency We’re an award-winning State Farm agency (opened 2023) built around strong customer care, high performance, and a supportive team culture. We’re also committed to making a meaningful local impact through community involvement and partnerships, including organizations such as the Jim Toy Community Center, Safe House Ann Arbor, Gift of Life Michigan, and the Ann Arbor Symphony Orchestra.
Our environment is positive, productive, high-energy, and rewarding. People here work hard, support each other, and celebrate wins together.
Why This Role As an Account Manager, you’ll be a key part of daily operations and customer success. You’ll build relationships, conduct proactive reviews, resolve issues, and drive growth by recommending the right insurance products at the right time. This is a great fit for someone who enjoys people, is comfortable with sales conversations, and wants long-term career growth.
Growth Path Option This position can be aligned with the State Farm Agent Aspirant Program for candidates interested in developing toward future agency ownership.
What You’ll Do
Develop and maintain customer relationships to drive retention, referrals, and growth
Conduct policy reviews and identify gaps, discounts, and coverage opportunities
Recommend, explain, quote, and sell insurance products to warm leads and cold prospects
Resolve customer questions and escalated/complex service issues with ownership and follow-through
Proactively follow up on quotes, renewals, and service opportunities to hit activity and sales goals
Track results and progress toward goals (quotes, closes, retention, follow-up cadence)
Support local marketing/community efforts that build visibility and trust
What We’re Looking For
Experience in sales, account management, or customer-facing roles (insurance/financial services is a plus)
Strong communication and interpersonal skills; able to build rapport quickly
Goal-oriented with consistent follow-through and comfort in consultative sales conversations
Organized, responsive, and able to manage multiple customer needs in a fast-paced setting
Team-first attitude with a strong work ethic
Insurance license preferred or willingness to obtain one within a specified timeframe
Interest in leadership development is a plus (especially for Aspirant-track candidates)
Compensation & Benefits
Competitive compensation with performance-based incentives
PTO
Monthly health stipend
Chiropractic benefits (weekly adjustments and consultations for eight weeks)
Personal and professional development opportunities
Hiring bonus for licensed candidates (if applicable)
Strong focus on work-life balance and a supportive team culture
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr