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Inside Sales Representative

Carrier Enterprise, Knightdale, NC, United States


About Us Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full‑line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e‑Commerce platform allows us to provide our customers with best in class service when they need it and where they need it. Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple…to become a world‑class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business.

Find out more about CE at

www.carrierenterprise.com . Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Inside Sales Institutional- HVAC Products | Carrier Enterprise | Raleigh Remote Introduction Company Description Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top‑quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well‑positioned to meet our customers' HVAC/R needs.

Company Website www.carrierenterprise.com

Institutional Inside Sales Representative Position Summary The Institutional Inside Sales Representative drives sales growth within an assigned book of business by providing exceptional customer service and demonstrating elite value to existing customers in a B2B environment. This position collaborates with assigned outside sales representatives to deliver comprehensive HVAC/R products and solutions, while independently managing customer relationships and consulting clients through the entire sales process. (Remote Position)

Primary Responsibilities

Generate sales revenue related to HVAC/R products and solutions; follow up on quotes and leads to close deals and achieve revenue and margin targets

Develop and implement account penetration strategies, including regular business reviews for key customers to maximize sales growth

Maintain productive relationships with new and existing customers; resolve issues in a timely and professional manner

Support customers in quoting, takeoffs, order entry, and coordination for parts, supplies, accessories, and equipment

Conduct data mining and proactively reach out to customers to identify opportunities and deliver Carrier Enterprise's value proposition

Work with key suppliers on quoting, pricing, and product sourcing while maintaining competitive market information

Drive customer education and adoption of CE's Digital Platforms to streamline sales processes and enhance customer service delivery

Leverage Salesforce and other tools to document sales management processes and collaborate with assigned outside sales representatives

Required Qualifications

Minimum 2 years of sales or marketing experience with demonstrated performance history in sales and/or new business development

High School Diploma/GED or equivalent; Associate or Bachelor's Degree preferred

Excellent verbal and written communication skills with the ability to connect and interact effectively with customers

Ability to work independently or collaboratively as a team member; results‑oriented, self‑motivated, and goal‑driven

Strong problem‑solving and interpersonal skills; proficiency with Salesforce or CRM platforms preferred; HVAC/R industry experience a plus

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short‑term and Long‑term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holidays

401(k) Plan with Employer Match

Employee Discount Program

Invitation to Apply Full‑time and part‑time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at

www.carrierenterprise.com/careers . Learn more about our company and team.

Equal Opportunity Statement Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

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