Retail Sales Associate / Customer Service
WellBiz Brands, Inc., Rancho Cucamonga, CA, United States
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives. Our team members will earn commission for wellness plan sales and have the opportunity to earn up to $500+.
Responsibilities And Duties
Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional customer service experience for all the clients every time they enter the studio.
Inform clients about the benefits of the Elements Wellness Program, a no hassle membership plan.
Follow our proven sales process to enroll clients into the Elements Wellness Program.
Be the first and final face of hospitality, whether on the phone or in the studio.
Ensure the client appointment paperwork and payment process is brief, painless, and accurate.
Work as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world.
Qualifications And Skills
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism into a story of great customer service.
Other Qualifications
Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
Studio Specific Benefits
Pay $16.50‑$22 per hour depending on experience (incl sales commission)
A complimentary monthly massage at the studio
Additional Bonuses
Supplemental insurance
Vision/Dental Insurance
Mental Health Program
401k Matching Program
Paid Sick Time
Discounts on services for employee, plus family
#J-18808-Ljbffr
Responsibilities And Duties
Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional customer service experience for all the clients every time they enter the studio.
Inform clients about the benefits of the Elements Wellness Program, a no hassle membership plan.
Follow our proven sales process to enroll clients into the Elements Wellness Program.
Be the first and final face of hospitality, whether on the phone or in the studio.
Ensure the client appointment paperwork and payment process is brief, painless, and accurate.
Work as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world.
Qualifications And Skills
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism into a story of great customer service.
Other Qualifications
Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
Studio Specific Benefits
Pay $16.50‑$22 per hour depending on experience (incl sales commission)
A complimentary monthly massage at the studio
Additional Bonuses
Supplemental insurance
Vision/Dental Insurance
Mental Health Program
401k Matching Program
Paid Sick Time
Discounts on services for employee, plus family
#J-18808-Ljbffr