Residential Electrician
Sila Services, LLC, Goshen, NY, United States
Jones Services - Electrician - Sign-on bonus up to $5,000!
Interested in relocating? We provide relocation assistance up to $5,000 for experienced Electricians! We offer industry leading compensation. The average total pay for our Electricians in 2023 was $85k-$125k. Our top Electricians made $150k-$200k in 2023 and so can you! No on-call responsibilities.
NO ON-CALL Responsibilities! Jones Services is Hudson Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in‑class workplace and world‑class service has opened the need for an HVAC Service Technician to join our team! Whether you are a seasoned veteran or a novice, if you have a “can‑do” spirit and a drive to succeed we want you to come grow with us!
Why Jones Services? We feel a deep personal responsibility to our employees. We seek to create and maintain an environment where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities. If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Jones Services is where you want to be. When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed.
Benefits
Company vehicle, gas card, cell phone, and tablet
401(k) with Company Match
High-quality, Affordable Medical, Dental, and Vision Insurance
Health Savings Account with company contributions
Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
Paid Holidays
Paid Time Off (PTO)
Parental Leave
Tuition reimbursement
Special deals/Discounts on a variety of services and entertainment
Tool account
Safety shoe reimbursement
Family & friends discounts on services
Yearly Performance Reviews
Responsibilities
Troubleshoot, diagnose, install and repair electrical components in a residential environment
Provide excellent customer service
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer
Obtain customer authorization/signature for payment (or financing) at the completion of the job
Meeting predetermined targets and sales goals
Assist customers in evaluating repair vs. replace options
Assist in generating and scheduling replacement consultations (as indicated)
Meet or exceed performance minimum standards
Key Performance Indicators (KPIs) for Residential Electrician
Customer Satisfaction: Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly
First-Time Completion: Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call
Response Time: Respond to service requests within Jones Service's defined time frame. Timely response ensures customer satisfaction and loyalty
Service Revenue Generation: Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs
Service Agreement Enrollment: Successfully enroll customers in Jones Service's service agreements when applicable, promoting long-term customer relationships and recurring revenue
Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues
Technical Proficiency: Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices
Efficiency and Productivity: Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards
Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the ServiceTitan platform, with a high data accuracy rate
Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period
Mentoring and Guidance: Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success
Professionalism and Communication: Uphold professionalism in all interactions with customers and team members
Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule
Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance
Team Collaboration: Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing
Additional KPI's as assigned by your manager
Your dedication to these KPIs will ensure the delivery of exceptional electrical services and help build lasting customer relationships.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Compensation includes an hourly wage plus lucrative bonus opportunities.
#J-18808-Ljbffr
NO ON-CALL Responsibilities! Jones Services is Hudson Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in‑class workplace and world‑class service has opened the need for an HVAC Service Technician to join our team! Whether you are a seasoned veteran or a novice, if you have a “can‑do” spirit and a drive to succeed we want you to come grow with us!
Why Jones Services? We feel a deep personal responsibility to our employees. We seek to create and maintain an environment where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities. If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Jones Services is where you want to be. When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed.
Benefits
Company vehicle, gas card, cell phone, and tablet
401(k) with Company Match
High-quality, Affordable Medical, Dental, and Vision Insurance
Health Savings Account with company contributions
Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
Paid Holidays
Paid Time Off (PTO)
Parental Leave
Tuition reimbursement
Special deals/Discounts on a variety of services and entertainment
Tool account
Safety shoe reimbursement
Family & friends discounts on services
Yearly Performance Reviews
Responsibilities
Troubleshoot, diagnose, install and repair electrical components in a residential environment
Provide excellent customer service
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer
Obtain customer authorization/signature for payment (or financing) at the completion of the job
Meeting predetermined targets and sales goals
Assist customers in evaluating repair vs. replace options
Assist in generating and scheduling replacement consultations (as indicated)
Meet or exceed performance minimum standards
Key Performance Indicators (KPIs) for Residential Electrician
Customer Satisfaction: Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly
First-Time Completion: Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call
Response Time: Respond to service requests within Jones Service's defined time frame. Timely response ensures customer satisfaction and loyalty
Service Revenue Generation: Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs
Service Agreement Enrollment: Successfully enroll customers in Jones Service's service agreements when applicable, promoting long-term customer relationships and recurring revenue
Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues
Technical Proficiency: Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices
Efficiency and Productivity: Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards
Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the ServiceTitan platform, with a high data accuracy rate
Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period
Mentoring and Guidance: Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success
Professionalism and Communication: Uphold professionalism in all interactions with customers and team members
Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule
Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance
Team Collaboration: Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing
Additional KPI's as assigned by your manager
Your dedication to these KPIs will ensure the delivery of exceptional electrical services and help build lasting customer relationships.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Compensation includes an hourly wage plus lucrative bonus opportunities.
#J-18808-Ljbffr