Customer Sales & Service Representative
Applied Industrial Technologies, Columbia, SC, United States
Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of
Customer Service Representative
at our Florence, SC location.
In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands‑on duties that will require mechanical aptitude.
The successful candidate will be responsible for:
Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company's service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Responding to customer product inquiries both in person (branch) and via phone/email
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system
Preference will be given to candidates who possess the following qualifications:
2 or more years of Industrial or Fluid Power components sales experience
Self‑motivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills – both written and verbal
Analytical and problem‑solving capability
Computer literacy with focus on Outlook, Word, Excel, etc
SAP experience would be an asset
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value‑added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi‑channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal‑opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Customer Service Representative
at our Florence, SC location.
In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands‑on duties that will require mechanical aptitude.
The successful candidate will be responsible for:
Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company's service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Responding to customer product inquiries both in person (branch) and via phone/email
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system
Preference will be given to candidates who possess the following qualifications:
2 or more years of Industrial or Fluid Power components sales experience
Self‑motivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills – both written and verbal
Analytical and problem‑solving capability
Computer literacy with focus on Outlook, Word, Excel, etc
SAP experience would be an asset
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value‑added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi‑channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal‑opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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