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EMEA CX & Renewals Operations Lead

IGEL Technology, Fort Lauderdale, FL, United States


A leading technology company in Fort Lauderdale is seeking a CX Operations Manager to optimize the operational execution of Customer Success and Renewals. The role focuses on driving renewal performance and improving operational efficiency through data-driven insights. Ideal candidates will have 3-5 years in a related field, strong proficiency in analytical tools like Excel and Power BI, and experience with CRM systems such as Microsoft Dynamics. A comprehensive benefits package is offered, along with remote working options. #J-18808-Ljbffr