Revenue Operations Analyst
Vantaca, Wilmington, NC, United States
About Vantaca
Powered by AI, Vantaca's vision is big! We are the leading AI‑native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.
Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI‑powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.
With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI‑powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category‑defining platform that will transform how an entire industry operates.
Overview The Revenue Operations Analyst role in Vantaca's Revenue Operations team is focused on supporting the Sales and Go-to-Market (GTM) teams, optimizing processes, providing actionable insights through data analysis, and driving cross‑functional collaboration to help achieve revenue growth. This position is ideal for early career candidates motivated by process improvement, passionate about analytics, and who enjoys tackling challenging problems. The Analyst will work closely with teams across the organization, including Sales, Customer Experience (CX), Marketing and Finance, to align business priorities and improve the sales process. Candidates should be located and able to work PST/MT business hours for coverage as our national sales team scales. This role will report directly to the Revenue Operations Manager.
Accountability Key Initiatives
Quote & Orders
Contracting process
Sales Support
Data Analysis
Documentation
Commissions & Quality Control
Leverage AI to Support Process Improvements & Innovations
Expectations for Success
Implementation and Training on Best Practices
Data Accuracy
Responsibilities
Deal Desk Operations: Manage end-to-end deal desk workflow including deal structuring, pricing approval routing, contract drafting, and amendment management across all GTM teams. Triage deal desk submissions, provide analysis and recommendations, surface relevant deal details to leadership, and partner cross‑functionally with Sales, Finance, Legal, Implementation, Customer Success, and other stakeholders to ensure accurate, compliant, and timely deal execution.
Sales Process Support: Expedite the sales process by helping sales reps navigate internal processes.
Cross‑Functional Alignment: Serve as a key liaison between Sales, CX, and Finance teams to align on business goals and ensure smooth communication.
Data Management & Analysis: Build and maintain Excel‑based audit systems, pricing calculators, and data validation tools using advanced formulas. Conduct deep analysis on sales performance, deal structures, and revenue metrics. Identify data quality issues, implement controls, and elevate gaps as needed.
Documentation & Training: Own documentation for new or revised processes, assisting with providing necessary training for sales reps.
Commissions & Quality Control: Run commission calculations and oversee process improvements; review deal structures and audit booked deals.
Contract Governance & Process Standardization: Establish and maintain contract standardization frameworks including approval workflows, compliance checks, and quality control processes. Audit booked deals to ensure accuracy in ARR allocation, pricing structure, and contractual terms. Build institutional knowledge repositories including Deal Desk Rules, MSA Drafting Guides, and amendment language libraries.
Requirements
Experience: 1-3 years of relevant experience in roles such as Operations, Sales Operations, Revenue Operations, Financial Analyst, BizOps, Business Analyst, or Deal Desk Analyst, preferably in a high‑growth software company or top consulting firm.
Technical Skills: Proficient in Sales CRMs, business intelligence and data visualization tools, and with strong Excel skills.
Communication & Collaboration: Demonstrated ability to work effectively with stakeholders across all levels and departments, with strong interpersonal skills.
Process Orientation: Highly organized, proactive, and process‑oriented, with a strong attention to detail.
Work Flexibility: Ability to work non‑standard hours as needed, particularly during end‑of‑quarter periods, and willingness to travel to headquarters as needed.
Preferred: Salesforce/HubSpot CPQ tools, PandaDoc/DocuSign Order Form management tools, contract management systems, and working in SaaS or startup environments.
Core Values
Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the platform. Always ready to learn quickly about emerging AI technologies and infrastructure patterns, helping themselves and the team grow.
Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily platform work, working closely with engineering teams, listening to their infrastructure needs, and celebrating technical successes together.
Accountability Starts with Me: Notices platform problems and takes personal action to solve them. Takes ownership of platform performance, reliability, and the success of internal customers building on the platform.
Unwavering Commitment to Customer Experience: Regularly talks to internal customers (product teams, engineers), taking personal responsibility to understand what they need from the platform, address infrastructure concerns, and make their development experience better with improved platform capabilities.
Innovate Boldly: We challenge the status quo and push technical boundaries to create meaningful change. We act with urgency and purpose, knowing that platform innovation drives our AI‑native product success.
Why You Should Join Our Team
AI-First Product Culture - Build the intelligent infrastructure that powers AI innovation at scale
Our eNPS is +68! (Google it, that is great)
Benefits: Medical, Dental, and Vision kick in day one
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
401K with Company Match
Remote Flexible - come to the office when needed
Great parental leave benefits
Named on Inc 5000 list of America's Fastest Growing Private Companies
Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
Winner of Coastal Entrepreneur Award, Technology Category
Active employee‑led Culture Committee
Ongoing industry and professional development trainings available to all employees
Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
We're playing offense to win! Our product market fit and our world‑class employees make us the leader in our space. We're building something cool and people like it here
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e‑mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
#J-18808-Ljbffr
Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI‑powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.
With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI‑powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category‑defining platform that will transform how an entire industry operates.
Overview The Revenue Operations Analyst role in Vantaca's Revenue Operations team is focused on supporting the Sales and Go-to-Market (GTM) teams, optimizing processes, providing actionable insights through data analysis, and driving cross‑functional collaboration to help achieve revenue growth. This position is ideal for early career candidates motivated by process improvement, passionate about analytics, and who enjoys tackling challenging problems. The Analyst will work closely with teams across the organization, including Sales, Customer Experience (CX), Marketing and Finance, to align business priorities and improve the sales process. Candidates should be located and able to work PST/MT business hours for coverage as our national sales team scales. This role will report directly to the Revenue Operations Manager.
Accountability Key Initiatives
Quote & Orders
Contracting process
Sales Support
Data Analysis
Documentation
Commissions & Quality Control
Leverage AI to Support Process Improvements & Innovations
Expectations for Success
Implementation and Training on Best Practices
Data Accuracy
Responsibilities
Deal Desk Operations: Manage end-to-end deal desk workflow including deal structuring, pricing approval routing, contract drafting, and amendment management across all GTM teams. Triage deal desk submissions, provide analysis and recommendations, surface relevant deal details to leadership, and partner cross‑functionally with Sales, Finance, Legal, Implementation, Customer Success, and other stakeholders to ensure accurate, compliant, and timely deal execution.
Sales Process Support: Expedite the sales process by helping sales reps navigate internal processes.
Cross‑Functional Alignment: Serve as a key liaison between Sales, CX, and Finance teams to align on business goals and ensure smooth communication.
Data Management & Analysis: Build and maintain Excel‑based audit systems, pricing calculators, and data validation tools using advanced formulas. Conduct deep analysis on sales performance, deal structures, and revenue metrics. Identify data quality issues, implement controls, and elevate gaps as needed.
Documentation & Training: Own documentation for new or revised processes, assisting with providing necessary training for sales reps.
Commissions & Quality Control: Run commission calculations and oversee process improvements; review deal structures and audit booked deals.
Contract Governance & Process Standardization: Establish and maintain contract standardization frameworks including approval workflows, compliance checks, and quality control processes. Audit booked deals to ensure accuracy in ARR allocation, pricing structure, and contractual terms. Build institutional knowledge repositories including Deal Desk Rules, MSA Drafting Guides, and amendment language libraries.
Requirements
Experience: 1-3 years of relevant experience in roles such as Operations, Sales Operations, Revenue Operations, Financial Analyst, BizOps, Business Analyst, or Deal Desk Analyst, preferably in a high‑growth software company or top consulting firm.
Technical Skills: Proficient in Sales CRMs, business intelligence and data visualization tools, and with strong Excel skills.
Communication & Collaboration: Demonstrated ability to work effectively with stakeholders across all levels and departments, with strong interpersonal skills.
Process Orientation: Highly organized, proactive, and process‑oriented, with a strong attention to detail.
Work Flexibility: Ability to work non‑standard hours as needed, particularly during end‑of‑quarter periods, and willingness to travel to headquarters as needed.
Preferred: Salesforce/HubSpot CPQ tools, PandaDoc/DocuSign Order Form management tools, contract management systems, and working in SaaS or startup environments.
Core Values
Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the platform. Always ready to learn quickly about emerging AI technologies and infrastructure patterns, helping themselves and the team grow.
Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily platform work, working closely with engineering teams, listening to their infrastructure needs, and celebrating technical successes together.
Accountability Starts with Me: Notices platform problems and takes personal action to solve them. Takes ownership of platform performance, reliability, and the success of internal customers building on the platform.
Unwavering Commitment to Customer Experience: Regularly talks to internal customers (product teams, engineers), taking personal responsibility to understand what they need from the platform, address infrastructure concerns, and make their development experience better with improved platform capabilities.
Innovate Boldly: We challenge the status quo and push technical boundaries to create meaningful change. We act with urgency and purpose, knowing that platform innovation drives our AI‑native product success.
Why You Should Join Our Team
AI-First Product Culture - Build the intelligent infrastructure that powers AI innovation at scale
Our eNPS is +68! (Google it, that is great)
Benefits: Medical, Dental, and Vision kick in day one
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
401K with Company Match
Remote Flexible - come to the office when needed
Great parental leave benefits
Named on Inc 5000 list of America's Fastest Growing Private Companies
Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
Winner of Coastal Entrepreneur Award, Technology Category
Active employee‑led Culture Committee
Ongoing industry and professional development trainings available to all employees
Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
We're playing offense to win! Our product market fit and our world‑class employees make us the leader in our space. We're building something cool and people like it here
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e‑mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
#J-18808-Ljbffr