Customs Specialist, Importer Security Filing (ISF)
DSV Air & Sea Inc., Phoenix, AZ, United States
Job Area
Customs
Company DSV – Global transport and logistics
Location USA – Phoenix, 4025 E Cotton Center Blvd
Division Group
Posting Title Customs Specialist, Importer Security Filing (ISF)
Time Type Full Time
Summary Responsible for ensuring legal compliance and providing import administration and control within government rules and regulations. Interface with internal and external customers, freight forwarders, and other functional areas to ensure timely, complete and accurate transmission of ISF's to US Customs & Border Protection (CBP) for ocean import shipments.
Duties and Responsibilities
Create ISF's using data received from operating systems, templates and documentation/instructions from customers.
Validate ISF data for accuracy using commercial documentation prior to transmission to CBP.
Monitor CBP response messages and take required actions to resolve warning messages, rejections and/or no bill match responses.
Manage and attend to all incoming communication, documents and similar as it relates to the ISF transaction.
Communicate and resolve all issues impacting ISF compliance.
Implementation & Process Improvement
Implement new ISF Customers in accordance with the customer implementation and set‑up procedures in ISF policy.
Utilize system reports and other information to identify improvements in processes at a customer or departmental level.
Respond timely to internal and external requests for information and provide education on ISF as required.
Adhere to company ISF policies and all related documentation.
Adhere to all related CBP regulations.
Educational background / Work experience
3+ years of experience in customs brokerage or related field.
Experience with import and export documentation and customs clearance procedures.
Familiarity with international trade and transportation processes.
Skills & Competencies
Strong knowledge of customs regulations and procedures.
Proficiency in using customs brokerage software and systems.
Excellent attention to detail and accuracy in preparing customs documentation.
Strong analytical and problem‑solving skills.
Effective communication and interpersonal skills.
Ability to work well under pressure and meet deadlines.
Familiarity with international trade agreements and requirements.
Knowledge of transportation and logistics operations.
Proficiency in using Microsoft Office suite.
Preferred Qualifications
Bachelor's degree in international trade, supply chain management, or a related field.
Customs broker license or certification.
Experience working with a variety of commodities and industries.
Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in using customs brokerage software and systems.
Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.
At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. (Except in Montana, where termination requires just cause.)
Compensation and Benefits For this position, the expected base pay is: $22.25 - $30.25 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long‑term disability coverage, and wellness resources to support your overall well‑being. In addition, our 401(k) plan offers company‑matching contributions up to 5% to help you build a secure financial future. To support a healthy work‑life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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Company DSV – Global transport and logistics
Location USA – Phoenix, 4025 E Cotton Center Blvd
Division Group
Posting Title Customs Specialist, Importer Security Filing (ISF)
Time Type Full Time
Summary Responsible for ensuring legal compliance and providing import administration and control within government rules and regulations. Interface with internal and external customers, freight forwarders, and other functional areas to ensure timely, complete and accurate transmission of ISF's to US Customs & Border Protection (CBP) for ocean import shipments.
Duties and Responsibilities
Create ISF's using data received from operating systems, templates and documentation/instructions from customers.
Validate ISF data for accuracy using commercial documentation prior to transmission to CBP.
Monitor CBP response messages and take required actions to resolve warning messages, rejections and/or no bill match responses.
Manage and attend to all incoming communication, documents and similar as it relates to the ISF transaction.
Communicate and resolve all issues impacting ISF compliance.
Implementation & Process Improvement
Implement new ISF Customers in accordance with the customer implementation and set‑up procedures in ISF policy.
Utilize system reports and other information to identify improvements in processes at a customer or departmental level.
Respond timely to internal and external requests for information and provide education on ISF as required.
Adhere to company ISF policies and all related documentation.
Adhere to all related CBP regulations.
Educational background / Work experience
3+ years of experience in customs brokerage or related field.
Experience with import and export documentation and customs clearance procedures.
Familiarity with international trade and transportation processes.
Skills & Competencies
Strong knowledge of customs regulations and procedures.
Proficiency in using customs brokerage software and systems.
Excellent attention to detail and accuracy in preparing customs documentation.
Strong analytical and problem‑solving skills.
Effective communication and interpersonal skills.
Ability to work well under pressure and meet deadlines.
Familiarity with international trade agreements and requirements.
Knowledge of transportation and logistics operations.
Proficiency in using Microsoft Office suite.
Preferred Qualifications
Bachelor's degree in international trade, supply chain management, or a related field.
Customs broker license or certification.
Experience working with a variety of commodities and industries.
Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in using customs brokerage software and systems.
Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.
At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. (Except in Montana, where termination requires just cause.)
Compensation and Benefits For this position, the expected base pay is: $22.25 - $30.25 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long‑term disability coverage, and wellness resources to support your overall well‑being. In addition, our 401(k) plan offers company‑matching contributions up to 5% to help you build a secure financial future. To support a healthy work‑life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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