Salesforce Business Analyst (Remote)
ICF, Reston, VA, United States
Employer Industry: Government Technology Services
Why consider this job opportunity:
Salary up to $138,549.00
Opportunity for career advancement and growth within a global advisory and technology services provider
Work remotely while supporting U.S. Eastern time zone working hours
Engage in meaningful projects that support the U.S. Department of Homeland Security
Collaborative and inclusive work environment that values diverse perspectives and expertise
What to Expect (Job Responsibilities):
Engage with stakeholders to analyze current business processes and gather requirements for Salesforce solutions
Translate business needs into detailed user stories, workflows, and system requirements for low-code/no-code developmentCreate comprehensive documentation including process flows, requirements specifications, and user guides
Deliver user training to ensure effective adoption of the new Salesforce system
Facilitate communication between stakeholders, developers, and team members to ensure project alignment
What is Required (Qualifications):
Minimum of 3 years as a Business Analyst, including at least one Salesforce project
Proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite
1+ years of experience in delivering user training or creating technical documentation
Must possess a Public Trust or Active Secret clearance
U.S. Citizenship required due to federal contract requirements
How to Stand Out (Preferred Qualifications):
Understanding of DoD and federal government security standards and experience supporting ATO processes
Familiarity with Salesforce, including its general functionality and use cases
Salesforce Business Analyst certification, Salesforce Administrator certification, or relevant Trailhead badge attainment
Background in data migration projects
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $138,549.00
Opportunity for career advancement and growth within a global advisory and technology services provider
Work remotely while supporting U.S. Eastern time zone working hours
Engage in meaningful projects that support the U.S. Department of Homeland Security
Collaborative and inclusive work environment that values diverse perspectives and expertise
What to Expect (Job Responsibilities):
Engage with stakeholders to analyze current business processes and gather requirements for Salesforce solutions
Translate business needs into detailed user stories, workflows, and system requirements for low-code/no-code developmentCreate comprehensive documentation including process flows, requirements specifications, and user guides
Deliver user training to ensure effective adoption of the new Salesforce system
Facilitate communication between stakeholders, developers, and team members to ensure project alignment
What is Required (Qualifications):
Minimum of 3 years as a Business Analyst, including at least one Salesforce project
Proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite
1+ years of experience in delivering user training or creating technical documentation
Must possess a Public Trust or Active Secret clearance
U.S. Citizenship required due to federal contract requirements
How to Stand Out (Preferred Qualifications):
Understanding of DoD and federal government security standards and experience supporting ATO processes
Familiarity with Salesforce, including its general functionality and use cases
Salesforce Business Analyst certification, Salesforce Administrator certification, or relevant Trailhead badge attainment
Background in data migration projects
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr