Condition Monitoring Analyst
CAMPBELL COMPANIES, Salt Lake City, UT, United States
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Job Type
Full-time
Description Do you enjoy using technology and have a good knowledge of Caterpillar equipment? As a Condition Monitoring team member, you’ll be using Caterpillar technology to remotely monitor equipment as well as helping to educate our customers to use various Caterpillar applications.
Duties And Responsibilities
Maintain a zero-accident environment, emphasizing safety first in all we do.
Monitoring and Evaluation of earthmoving equipment data received via telematics (CAT Product Link, VisionLink), oil sample data, dealer and customer inspection data, work order data, and other machine health related information
Create recommendations using collected data to help customers resolve issues with their equipment. Communicate the recommendations to customers and dealer support reps by e-mail, phone, or in person as needed.
Evaluate lead and opportunity data from Caterpillar and add machine health information to the data to create enhanced machine health opportunity reports and recommendations.
Assist with training customers and employees to sign up for and use various Caterpillar applications including VisionLink and Cat Inspect.
Support and assist in team process improvement projects.
This is a full-time Monday through Friday 8-hour daytime position.
Required Qualifications
Ability to work in a zero-accident workplace.
A positive attitude
Ability to work well within a team environment.
Ability to communicate effectively in person, on the phone, and by e-mail.
Comfortable training others one-on-one and in small groups to use technology.
Ability to see continuous improvement opportunities.
Excellent problem-solving skills.
Ability to multitask while paying attention to detail.
Proficient using Microsoft Office software (Word, Excel, PowerPoint, Outlook).
Proficient understanding of mobile devices and using mobile apps (Android and/or iPhone platforms).
High School diploma (or GED/High School Equivalence Certificate).
Preferred Qualifications
Working knowledge of various Caterpillar applications (i.e., VisionLink, Cat Inspect).
Caterpillar engine and/or machine technician experience.
Understanding of mechanical, electrical, and hydraulic systems, particularly on Caterpillar equipment and engines.
Experience training others one-on-one or in groups.
Working knowledge of Caterpillar parts and Service Information System (SIS).
Caterpillar dealership experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
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Job Type
Full-time
Description Do you enjoy using technology and have a good knowledge of Caterpillar equipment? As a Condition Monitoring team member, you’ll be using Caterpillar technology to remotely monitor equipment as well as helping to educate our customers to use various Caterpillar applications.
Duties And Responsibilities
Maintain a zero-accident environment, emphasizing safety first in all we do.
Monitoring and Evaluation of earthmoving equipment data received via telematics (CAT Product Link, VisionLink), oil sample data, dealer and customer inspection data, work order data, and other machine health related information
Create recommendations using collected data to help customers resolve issues with their equipment. Communicate the recommendations to customers and dealer support reps by e-mail, phone, or in person as needed.
Evaluate lead and opportunity data from Caterpillar and add machine health information to the data to create enhanced machine health opportunity reports and recommendations.
Assist with training customers and employees to sign up for and use various Caterpillar applications including VisionLink and Cat Inspect.
Support and assist in team process improvement projects.
This is a full-time Monday through Friday 8-hour daytime position.
Required Qualifications
Ability to work in a zero-accident workplace.
A positive attitude
Ability to work well within a team environment.
Ability to communicate effectively in person, on the phone, and by e-mail.
Comfortable training others one-on-one and in small groups to use technology.
Ability to see continuous improvement opportunities.
Excellent problem-solving skills.
Ability to multitask while paying attention to detail.
Proficient using Microsoft Office software (Word, Excel, PowerPoint, Outlook).
Proficient understanding of mobile devices and using mobile apps (Android and/or iPhone platforms).
High School diploma (or GED/High School Equivalence Certificate).
Preferred Qualifications
Working knowledge of various Caterpillar applications (i.e., VisionLink, Cat Inspect).
Caterpillar engine and/or machine technician experience.
Understanding of mechanical, electrical, and hydraulic systems, particularly on Caterpillar equipment and engines.
Experience training others one-on-one or in groups.
Working knowledge of Caterpillar parts and Service Information System (SIS).
Caterpillar dealership experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
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