
SupportFinity™ is hiring: Creative Director in Glendale
SupportFinity™, Glendale, CA, United States
Overview
TITLE: CREATIVE DIRECTOR
LOCATION: GLENDALE, CALIFORNIA
FLSA STATUS: EXEMPT
IN HOUSE 4 DAYS A WEEK
Position Overview
The Creative Director is the strategic creative partner and hands-on executor who brings TACORI's new brand direction to life. Reporting directly to the Head of Brand and Creative, this role is responsible for translating brand vision into elevated, emotionally resonant creative across all touchpoints. You'll collaborate closely with the Head of Brand to concept breakthrough campaigns, oversee all deliverables from copy to design, lead productions, and ensure every asset reflects our luxury standard. This is a roll-up-your-sleeves role for someone who can both think strategically and execute flawlessly, with an eagerness to experiment and optimize using emerging tools and technologies.
Responsibilities
Creative Development & Execution
Partner with the Head of Brand and Creative to develop compelling creative concepts for all major campaigns across print, digital, social, video, and experiential touchpoints
Translate brand strategy into breakthrough creative ideas that elevate TACORI's positioning in the luxury jewelry market
Create and oversee the execution of high-priority brand assets, from digital campaigns and social content to print collateral and retail experiences
Write, edit, and art direct with equal fluency, ensuring seamless integration of visual and verbal storytelling
Serve as final eyes on all deliverables before they go live or to print, maintaining uncompromising quality standards
Lead all aspects of creative production in partnership with the Project Manager, from pre-production planning through post-production delivery
Art direct photo and video shoots, collaborating closely with photographers, videographers, stylists, and talent to achieve the creative vision
Define the creative direction, mood, and narrative for all productions, ensuring assets reflect the brand's luxury standard
Prepare and organize production files across platforms, ensuring technical precision and flawless execution
Creative Partnerships & Oversight
Lead creative relationships with external resources including photographers, retouchers, agencies, and freelancers (logistics managed by Project Manager)
Provide clear creative direction and constructive feedback to internal teams and external partners
Ensure all external partners adhere to TACORI's high standards for quality and brand integrity
Oversee both copy and design deliverables, ensuring cohesive brand storytelling across all channels
Brand Stewardship & Innovation
Help evolve and maintain TACORI's Visual Identity and Brand Style Guidelines in collaboration with the Head of Brand
Champion the new brand direction, ensuring consistency and excellence in every customer touchpoint
Actively explore, learn, and implement AI tools and emerging technologies to optimize creative workflows and output
Experiment fearlessly with new approaches while honoring the brand's heritage of craftsmanship and authenticity
Stay ahead of luxury and jewelry industry trends, competitive landscape, and innovative creative techniques
Work in close partnership with the Head of Brand and Creative on all major creative decisions and strategic direction
Collaborate cross-functionally with marketing, product, and retail teams to ensure creative alignment
Manage creative timelines and bandwidth effectively in coordination with the Project Manager
Maintain absolute authority over aesthetic quality: typography, layout, color, photography, retouching, and copy standards
What You Bring
Required Experience & Skills
7+ years of creative experience in luxury, jewelry, fashion, or comparable high-end brand environments
Proven ability as both a strategic thinker and hands-on creator: you concept and you execute
Portfolio demonstrating sophisticated design sensibility, compelling copywriting, and luxury brand storytelling
Extensive experience directing and producing photo and video shoots for product and lifestyle content
Expert command of Adobe Creative Suite and digital asset management systems
Experience with photo retouching, color correction, and preparing files for multi-platform distribution
Mindset & Approach
Highly collaborative: You thrive as a creative partner and work seamlessly with leadership to realize a shared vision
Strategically minded: You understand how creative supports and elevates business objectives
Relentlessly curious: Eager to learn AI tools and emerging technologies; excited to test, iterate, and optimize
Detail-obsessed: Nothing leaves your hands unless it's perfect
Luxury-fluent: You have an innate understanding of what elevated creative looks, sounds, and feels like
Proactive and resourceful: You see what needs to happen and make it happen
Open and adaptable: You welcome feedback and enjoy collaborative creative development
Nice to Have
Understanding of email design, web best practices, and social platform specifications
Motion graphics or video editing capabilities
Familiarity with project management tools (Asana, Monday, etc.)
TACORI is an equal opportunity employer committed to providing employment opportunities regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by federal, state, or local laws.
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