Sales Coordinator - Colcord
Coury Hospitality, Oklahoma City, OK, United States
Colcord Hotel, 15 N Robinson Avenue, Oklahoma City, Oklahoma, United States of America
Job Description
Posted Monday, March 16, 2026 at 5:00 AM Why Work at Colcord Hotel? At Colcord Hotel, a Curio Collection Hotel by Hilton, we blend historic elegance with modern luxury in the heart of downtown Oklahoma City. As the city’s first skyscraper, our boutique hotel features 108 stylish guest rooms, the award‑winning Flint Restaurant, and a commitment to personalized service and hospitality excellence. Curators at Colcord thrive in a culture‑driven environment where history meets innovation, creating unforgettable experiences for every guest. Assists the Sales Department with maintaining group business by the following: Build group room blocks in PEP and OnQ R&I Enter group rooming lists. Enter individual reservations as needed. Ensure billing information on all reservations, groups and Master Accounts is set up correctly. Send sales correspondence including rooming lists and Banquet Event Orders to customer as requested. Respond to customer requests as directed. Utilize Delphi correctly to ensure accurate tracking, booking and follow‑up on all accounts. Maintain Data Quality Index standards in Delphi. Enter client/account information into Delphi. Create and distribute proposals, resumes, agreements and Banquet Event Orders as requested. Develop catering and banquet sales tools. Create menus as directed by Catering Staff. Organize, print, and distribute weekly reports (e.g., BEOs, Culinary Sheets, Parking Report). Inform culinary and operating departments of any changes, additions or deletions to assigned group functions plans. Create menu printouts, place cards, and entrée cards for events when needed. Contact vendors to schedule delivery & setup times. Submit Dock Requests through building management when needed. Meet with clients for additional walk‑through to finalize event details. Assist with all site preparation and support. On‑site the day of event coordinate to ensure execution is on schedule, maintaining contact with the client throughout and coordinating with vendors. Must be available to clients for any last‑minute needs. liaise with other departments to help ensure Colcord Sales clients’ needs are met or exceeded. Actively participate in weekly BEO meetings with Banquet Team. Inform culinary and operating departments of any changes, additions or deletions to assigned group functions plans. Set amenities in rooms for VIP guests. Walk event spaces prior to site tours to ensure cleanliness. Manage the group posting tool. Create welcome signs in Canva. Provide event recaps and operation, sales and production suggestions to the Colcord management team. Discuss the client/group’s plans for future events, encouraging re‑booking. Perform any other duties set by the Director of Sales & Catering and/or Hotel Manager and/or General Manager. Provide an exceptional level of service. Represent Colcord Hotel in a courteous, efficient, and friendly manner in all client and company interactions.
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Posted Monday, March 16, 2026 at 5:00 AM Why Work at Colcord Hotel? At Colcord Hotel, a Curio Collection Hotel by Hilton, we blend historic elegance with modern luxury in the heart of downtown Oklahoma City. As the city’s first skyscraper, our boutique hotel features 108 stylish guest rooms, the award‑winning Flint Restaurant, and a commitment to personalized service and hospitality excellence. Curators at Colcord thrive in a culture‑driven environment where history meets innovation, creating unforgettable experiences for every guest. Assists the Sales Department with maintaining group business by the following: Build group room blocks in PEP and OnQ R&I Enter group rooming lists. Enter individual reservations as needed. Ensure billing information on all reservations, groups and Master Accounts is set up correctly. Send sales correspondence including rooming lists and Banquet Event Orders to customer as requested. Respond to customer requests as directed. Utilize Delphi correctly to ensure accurate tracking, booking and follow‑up on all accounts. Maintain Data Quality Index standards in Delphi. Enter client/account information into Delphi. Create and distribute proposals, resumes, agreements and Banquet Event Orders as requested. Develop catering and banquet sales tools. Create menus as directed by Catering Staff. Organize, print, and distribute weekly reports (e.g., BEOs, Culinary Sheets, Parking Report). Inform culinary and operating departments of any changes, additions or deletions to assigned group functions plans. Create menu printouts, place cards, and entrée cards for events when needed. Contact vendors to schedule delivery & setup times. Submit Dock Requests through building management when needed. Meet with clients for additional walk‑through to finalize event details. Assist with all site preparation and support. On‑site the day of event coordinate to ensure execution is on schedule, maintaining contact with the client throughout and coordinating with vendors. Must be available to clients for any last‑minute needs. liaise with other departments to help ensure Colcord Sales clients’ needs are met or exceeded. Actively participate in weekly BEO meetings with Banquet Team. Inform culinary and operating departments of any changes, additions or deletions to assigned group functions plans. Set amenities in rooms for VIP guests. Walk event spaces prior to site tours to ensure cleanliness. Manage the group posting tool. Create welcome signs in Canva. Provide event recaps and operation, sales and production suggestions to the Colcord management team. Discuss the client/group’s plans for future events, encouraging re‑booking. Perform any other duties set by the Director of Sales & Catering and/or Hotel Manager and/or General Manager. Provide an exceptional level of service. Represent Colcord Hotel in a courteous, efficient, and friendly manner in all client and company interactions.
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