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Automotive Parts Counter Associate

Wise Auto Group, Vallejo, CA, United States


Pay is starting $20 an hour with a 1% commission at the end of the month.

Must be able to work Tuesday- Friday 9am-6pm and Saturday 8am-5pm.

The

Automotive Parts Counter Associate

assists customers, service technicians, and retail clients by identifying, sourcing, and selling automotive parts and accessories. This role requires strong customer service skills, knowledge of vehicle parts, and the ability to manage inventory and parts orders efficiently.

Key Responsibilities

Assist customers and service technicians in identifying and purchasing correct automotive parts and accessories

Provide knowledgeable recommendations based on vehicle make, model, and repair needs

Look up parts using electronic catalog systems and manufacturer databases

Process parts orders, returns, and exchanges accurately

Maintain organized inventory and restock shelves as needed

Coordinate with the service department to ensure technicians receive parts quickly

Monitor inventory levels and notify management of low-stock items

Handle incoming shipments and verify parts against purchase orders

Maintain a clean and organized parts counter and storage area

Deliver excellent customer service and resolve customer inquiries or issues

Required Skills and Qualifications

Previous experience in automotive parts, auto repair, or retail parts sales preferred

Basic knowledge of automotive systems and components

Ability to use parts lookup software and point-of-sale systems

Strong customer service and communication skills

Attention to detail and accuracy in orders and inventory

Ability to multitask and work in a fast-paced environment

Basic computer skills

Preferred Qualifications

Experience working in a dealership or automotive parts store

Familiarity with parts catalog systems (OEM or aftermarket)

Bilingual communication skills (a plus)

Physical Requirements

Ability to lift and carry parts and boxes (up to 40–50 lbs)

Standing for extended periods

Occasional bending, reaching, and moving inventory

Work Environment

Automotive dealership, repair shop, or parts retail environment

Interaction with technicians, suppliers, and customers throughout the day

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