Employee Relations Generalist I
Redwood Credit Union, Napa, CA, United States
Redwood Credit Union is seeking an Employee Relations Generalist I, who will provide outstanding service, coordinate a variety of human resources activities in support of Redwood Credit Union’s Mission, Vision, Values and Service Standards. Responsibilities include onboarding and offboarding of team members, employee lifecycle support, maintaining HRIS and recordkeeping and general administration.
Key Responsibilities as assigned Administration
Facilitate ergonomic programs for all team members.
Exercise sound judgment and discretion in the collection and dissemination of information; ensure that highly sensitive, proprietary, and confidential information is released only to those authorized.
Administrate and process full cycle onboarding and offboarding.
Maintain filing and record keeping systems including team member files, benefit files, I-9’s, and records retention schedule.
Distribute department internal and external mail.
Support NMLS process including reporting, annual renewal and maintenance of registrations.
Update and manage content on RCUNet.
HRIS/Recordkeeping
Support administrator for HRIS & recordkeeping systems to ensure the accuracy and completeness of information.
Process employee lifecycle changes, ensuring proper approvals are received.
Act as a liaison between Employee Relations, Payroll and IT, for team member lifecycle changes.
Employee Relations
Promote employee relations and RCU with team members at all levels when interacting with staff or answering questions.
Respond to and refer all employee relations concerns to resolve issues and answer questions as needed to ensure smooth operations.
Why work for Redwood Credit Union?
27th largest credit union in the U.S. and the largest financial institution based in the North Bay
Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
Recognized by Newsweek as one of "America's Best Credit Unions 2026"
Top Corporate Philanthropists (#24) - San Francisco Business Times
Voted Best Places to Work in the North Bay 20 years in a row
World-class Employee Engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
Proven experience in a human resources role.
Adept at working with HRIS systems and generating reports.
Basic knowledge of benefits administration.
Current knowledge of California and federal labor laws, rules, and regulations.
Outstanding computer and technology skills (Microsoft Suite) and Intranet and Internet experience.
Strong service orientation.
Ability to thrive in a changing, deadline-oriented environment that requires attention to detail.
Must be professional, diplomatic, and able to serve a wide range of team members with equity, fairness, and tact.
Ability to work and act independently with discretion.
Ability to maintain confidentiality.
Ability to analyze situations and recommend workable solutions.
Ability to communicate effectively verbally and in writing.
Ability and desire to work in a team-oriented environment.
Ability to coordinate a variety of activities simultaneously and prioritize work to meet deadlines.
Ability to establish and maintain effective working relationships with a diverse group of people.
Licenses and Certifications
HR Certification is a plus.
The ideal candidate has a combination of education and experience equivalent to an associate’s degree in human resource management, business or closely related field and a minimum of two years office administration experience including experience working within the human resources function.
Compensation: Base starting range: $27.00 to $35.00 hourly commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Benefits
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn.
Ability to lift up to 25 pounds occasionally.
Ability to use a computer keyboard and calculator.
Work environment is indoors; majority of the time is spent sitting at a desk.
Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
#J-18808-Ljbffr
Key Responsibilities as assigned Administration
Facilitate ergonomic programs for all team members.
Exercise sound judgment and discretion in the collection and dissemination of information; ensure that highly sensitive, proprietary, and confidential information is released only to those authorized.
Administrate and process full cycle onboarding and offboarding.
Maintain filing and record keeping systems including team member files, benefit files, I-9’s, and records retention schedule.
Distribute department internal and external mail.
Support NMLS process including reporting, annual renewal and maintenance of registrations.
Update and manage content on RCUNet.
HRIS/Recordkeeping
Support administrator for HRIS & recordkeeping systems to ensure the accuracy and completeness of information.
Process employee lifecycle changes, ensuring proper approvals are received.
Act as a liaison between Employee Relations, Payroll and IT, for team member lifecycle changes.
Employee Relations
Promote employee relations and RCU with team members at all levels when interacting with staff or answering questions.
Respond to and refer all employee relations concerns to resolve issues and answer questions as needed to ensure smooth operations.
Why work for Redwood Credit Union?
27th largest credit union in the U.S. and the largest financial institution based in the North Bay
Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
Recognized by Newsweek as one of "America's Best Credit Unions 2026"
Top Corporate Philanthropists (#24) - San Francisco Business Times
Voted Best Places to Work in the North Bay 20 years in a row
World-class Employee Engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
Proven experience in a human resources role.
Adept at working with HRIS systems and generating reports.
Basic knowledge of benefits administration.
Current knowledge of California and federal labor laws, rules, and regulations.
Outstanding computer and technology skills (Microsoft Suite) and Intranet and Internet experience.
Strong service orientation.
Ability to thrive in a changing, deadline-oriented environment that requires attention to detail.
Must be professional, diplomatic, and able to serve a wide range of team members with equity, fairness, and tact.
Ability to work and act independently with discretion.
Ability to maintain confidentiality.
Ability to analyze situations and recommend workable solutions.
Ability to communicate effectively verbally and in writing.
Ability and desire to work in a team-oriented environment.
Ability to coordinate a variety of activities simultaneously and prioritize work to meet deadlines.
Ability to establish and maintain effective working relationships with a diverse group of people.
Licenses and Certifications
HR Certification is a plus.
The ideal candidate has a combination of education and experience equivalent to an associate’s degree in human resource management, business or closely related field and a minimum of two years office administration experience including experience working within the human resources function.
Compensation: Base starting range: $27.00 to $35.00 hourly commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Benefits
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
Physical Requirements
Ability to stand, bend, stoop, sit, walk, twist, and turn.
Ability to lift up to 25 pounds occasionally.
Ability to use a computer keyboard and calculator.
Work environment is indoors; majority of the time is spent sitting at a desk.
Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
#J-18808-Ljbffr