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INTL Hardware Asset Management Consultant

Insight Global, Woonsocket, RI, United States


Job Description Our client is a large, U.S.-based healthcare services organization operating at national scale, supporting millions of customers through a combination of retail, digital, and enterprise technology platforms. The organization is highly regulated, mission critical, and deeply invested in technology operations that enable secure, reliable, and compliant delivery of healthcare and consumer services. IT Asset Management plays a key role in supporting operational continuity, data security, and compliance across a complex enterprise environment. Role Overview The Hardware Asset Management (HAM) Support resource will assist with day to day execution of defined HAM operational processes, supporting the lifecycle management of hardware assets and ensuring data accuracy, compliance, and effective end user communication. Key Responsibilities Support the lifecycle management of hardware assets from acquisition through retirement using ServiceNow or equivalent asset management tools Monitor and manage the stale device process, including weekly review of asset rosters, end user outreach, follow ups, and asset record updates Support the stolen device process by following up with users, tracking police reports, and collecting required supporting documentation Maintain accurate asset records and documentation to support audit readiness and compliance requirements Communicate clearly and professionally with internal stakeholders, providing guidance on HAM processes as needed Work independently to execute repeatable business processes while meeting deadlines in a fast paced environment Compensation: $12.5/hr to $14.5/hr. Exact compensation may vary based on several factors, including skills, experience, and education. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements 2-3 years of experience with Hardware Asset Management Support Supporting HAM processes, familiarization with asset management tools like ServiceNow or equivalent. Support the management of the lifecycle of hardware assets from acquisition through retirement, by performing specific lifecycle phases including: Stale Device Process Support: Monitoring the stale asset roster weekly and performing tasks including email notifications (primary and follow-ups), and asset record updates Stolen Device Process: Includes follow-up with targeted users for pending police reports and other supporting documentation Excellent verbal and written communication skills. Work independently to perform defined business processes. Skills Profile/Added Plus Experience working in the Hardware Asset Management space. MS Project, MS Office Suite of products. General items (meeting schedules, meeting minutes, light project plans, status reports, issues/risk logs, etc.). MS Outlook, Notes or like system. Good Communication skills; Highly organized; Ability to learn new technology. Ability to work in fast changing environment. Ability to multi-task Two Year Degree or equivalent preferred Experience working in the Healthcare preferred.