Financial Aid Counselor
University of Wisconsin Colleges, La Crosse, WI, United States
* Counseling students and parents regarding financial aid matters* Performing FAFSA (Free Application for Federal Student Aid) application review* Posting aid offers* Using professional judgment to revise student eligibility under special circumstances* Outreach and communication with prospective and current students* Assisting with office phone calls, e-mails, and in-person visits* Maintaining Confidentiality* Remaining compliant with federal, state, UWL, and Universities of Wisconsin policies* Serve as the Financial Aid partner to the Student Support Services Office* Process aid for graduate and doctorate programs of study* Process aid adjustments due to changes in enrollment* Counsel prospective and current students in person, virtual, and via telephone/email on financial aid matters.* Use Federal Student Aid professional judgment to revise student eligibility, financial aid offers, and decide on appeals for additional aid based on special or unusual circumstances.* Determine financial aid offers for applicants using the guidelines and award criteria established by the various programs, including Federal law, State law, institutional or office policy.* Revise financial aid offers when applicable (i.e., adjust offer due to receipt of scholarship/grant), depending on the financial need to remain compliant with award regulations.* Assist with office phone calls, e-mails, in-person visits.* Learn campus resources to refer students and families as needed.* Other duties as assigned by the Director and Associate Director of Financial Aid.* Bachelor’s degree (Bachelor’s Degree must be conferred by June 30, 2026)* Effective customer service and conflict resolution skills* Ability to work independently and as part of a team* Ability to manage confidential and sensitive information appropriately* Ability to problem-solve and exercise independent judgment and initiative* Ability to make timely decisions and determine priorities* Excellent attention to detail* Effective time management and organizational skills* Work experience with Federal student financial aid, or financial resources* Work experience in Higher Education* Experience with computer applications (especially student information systems such as PeopleSoft).* Work experience with students and/or colleagues from diverse backgrounds* Familiarity with public speaking and group presentations**Application deadlines**
**TO ENSURE CONSIDERATION: Priority consideration is given to those candidates who apply by the listed ‘First Review Date’.** Applications received after that date may be considered at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.
**Confidentiality of Applicant Materials**
UWL is a state agency and subject to Wisconsin’s Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
**CBC & Reference Check Policy**
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. #J-18808-Ljbffr
**TO ENSURE CONSIDERATION: Priority consideration is given to those candidates who apply by the listed ‘First Review Date’.** Applications received after that date may be considered at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.
**Confidentiality of Applicant Materials**
UWL is a state agency and subject to Wisconsin’s Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
**CBC & Reference Check Policy**
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. #J-18808-Ljbffr